Order Management Specialist
hace 1 mes
We are seeking a highly skilled and motivated Order Management Specialist to join our team at 1840 & Company. As a key member of our operations team, you will be responsible for ensuring seamless order-to-cash processes for our customers.
Key Responsibilities- Provide exceptional customer service by ensuring timely and accurate order processing and fulfillment.
- Collaborate with internal teams to resolve complex issues and optimize order-to-cash processes.
- Develop and maintain a thorough understanding of our product offerings and programs to provide expert support to customers.
- Stay up-to-date with industry trends and best practices to continuously improve our order management processes.
- Work closely with the sales team to ensure seamless order processing and customer satisfaction.
- Proven experience in order management or a related field with a strong focus on customer service.
- Excellent communication and problem-solving skills with the ability to work independently and as part of a team.
- Ability to work in a fast-paced environment with multiple priorities and deadlines.
- Strong analytical skills with the ability to interpret data and make informed decisions.
- Proficiency in CRM or ERP software systems and Google Suite applications.
- Experience with NetSuite or Salesforce.
- Previous experience in the agriculture industry or a related field.
- Knowledge of business process outsourcing and remote talent solutions.
At 1840 & Company, we offer a dynamic and supportive work environment with opportunities for growth and development. If you are a motivated and customer-focused individual with a passion for order management, we encourage you to apply for this exciting opportunity.
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