Empleos actuales relacionados con Customer Billing Advocate - Quilmes, Buenos Aires - Gorgias
-
Senior Software Engineer
hace 5 días
Quilmes, Buenos Aires, Argentina Gofundme A tiempo completoWant to help us, help others? We're hiringGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMejoined together with Classy , a leading nonprofit fundraising software company that...
-
Senior Software Engineer
hace 5 días
Quilmes, Buenos Aires, Argentina Gofundme A tiempo completoWant to help us, help others? We're hiringGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMejoined together with Classy , a leading nonprofit fundraising software company that...
-
Software Engineer
hace 5 días
Quilmes, Buenos Aires, Argentina Gofundme A tiempo completoWant to help us, help others? We're hiringGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMejoined together with Classy , a leading nonprofit fundraising software company that...
-
Senior Software Engineer
hace 5 días
Quilmes, Buenos Aires, Argentina Gofundme A tiempo completoWant to help us, help others? We're hiringGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMejoined together with Classy , a leading nonprofit fundraising software company that...
-
Senior Software Engineer
hace 5 días
Quilmes, Buenos Aires, Argentina Gofundme A tiempo completoWant to help us, help others? We're hiringGoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMejoined together with Classy , a leading nonprofit fundraising software company that...
Customer Billing Advocate
hace 1 semana
Key Responsibilities
- Assist clients with billing and subscription questions, offer plan advisement, navigate churn mitigation and de-escalation, coupon negotiation, educate on basic how-to product and billing questions, and provide relevant resources.
- Understand customer needs and expected growth, creating custom responses that adapt to their needs and positively impact business goals.
- Support internal requests, adding coupons, refunds, offering workarounds, and explaining available options to help teams reach targets, fix issues, and improve the Billing Operation.
- Be an expert on payment processors, payment method options, tax information, Gorgias policies, and understand the custom setup behind Gorgias' billable system to provide correct solutions, workarounds, and troubleshooting.
- Create and update internal features and documentation related to the Billing Support operation.
