Experienced Car Rental Agent Wanted in Porto, Portugal
hace 1 semana
We are seeking a highly skilled and motivated Car Rental Return Agent to join our team in Porto, Portugal.
Job DescriptionThe ideal candidate will be responsible for ensuring an exceptional customer experience, taking ownership of returned vehicles, and maintaining accurate records. This is a challenging yet rewarding role that requires strong communication skills, attention to detail, and a passion for delivering outstanding service.
Responsibilities:- Customer Service: Provide impeccable customer service, responding to queries and resolving issues in a professional and courteous manner.
- Vehicle Inspection: Conduct thorough inspections of returned vehicles, identifying any damages or issues, and documenting them accordingly.
- Administrative Tasks: Complete return contracts, update records, and perform other administrative duties as required.
To succeed in this role, you will need:
- A minimum of 1 year's experience in customer-facing roles, preferably in the car rental industry.
- A valid driving license (B category) and proficiency in Portuguese and English.
- Excellent communication, organizational, and problem-solving skills.
- A hardworking, ambitious, and integrity-driven personality with a strong focus on customer satisfaction.
In return for your hard work and dedication, we offer:
- A competitive salary up to €3000 gross per month, including performance bonuses.
- A comprehensive health insurance plan at a discounted rate.
- A friendly and supportive team environment.
- Opportunities for professional growth and development.
- Potential for relocation or international experience within our expanding network.
We're more than just a car rental company – we're a dynamic and innovative team passionate about shaping the future of transportation. Our values of integrity, ambition, professionalism, and fellowship drive everything we do, and we're committed to delivering exceptional service and unbeatable prices to our customers.
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