Technical AV Specialist

hace 2 semanas


Buenos Aires, Buenos Aires C.F., Argentina Thermo Fisher Scientific A tiempo completo
About the Role

We are seeking a skilled Technical AV Specialist to join our team. In this role, you will be responsible for proactively monitoring AV devices, responding to monitoring alerts, and providing L1/L2 end-user support to resolve common Meeting Room issues.

The successful candidate will have approximately 2-4 years of experience working with or supporting video conferencing and collaboration technologies in large, complex environments. They will possess strong analytical and problem-solving abilities to escalate and negotiate assigned issues in IT technical investigations.

This position requires a solid understanding of Service Now system to record incidents and remediation. Excellent advanced English communication skills (spoken and written) are also essential.

We seek friendly, engaging, open-minded team players who are passionate about helping people and enjoy using technology to enable solutions. People who succeed on our team are proactive, customer-centric, and not afraid to try.


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