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Digital Projects Coordinator

hace 1 semana

Mar del Plata, Buenos Aires, Argentina Compass Group Pty Limited A tiempo completo

At Compass Group Pty Limited, we strive to be a market leader in digital hospitality in the Offshore and Remote sector. Our Tastelife team focuses on connecting people through digital touchpoints (iOT) to enhance customer experience.

We have an exciting opportunity for a passionate and motivated Digital Support Specialist to assist with marketing and implementation of digital health & wellbeing solutions. This 6-month Fixed-Term Contract is ideal for covering Parental Leave, with potential extension to 12 months.

The successful candidate will provide administrative support to the project team and site operations. They will work autonomously to ensure our sites reach digital expectations and maximise engagement across our business.

Our company has developed Guesst, a mobile application designed to enhance the onsite customer experience for our guests and unlock efficiencies for our operations. For more information, visit http://guesst.com.au or view the Guesst features video on Vimeo.

Key Responsibilities:

  • Data and reporting
  • Identify opportunities for improvement management
  • Content marketing specialist – create a content management strategy for website and applications
  • Digital marketing specialist – focus on apps through designing and publishing site-wide promotions, creating and publishing content in Tastelife online and Guesst app in line with brand and tone
  • Identify opportunities for improvement to further streamline processes such as automation of content and system integrations, contribute to the innovation roadmap
  • Research new, market-leading health and wellbeing innovations and create proposals and presentations for business review
  • Lead key community experience projects in relation to retail and health and wellbeing
  • Coordinate and lead nationwide fundraising campaigns across sites such as World's Greatest Shave, Movember, NAIDOC week, etc.
  • Manage all national sector-specific fundraising data
  • Sales tracking - manage project specific financials and budgets
  • Contribute to change management processes and lead nationwide system training to teams onsite
  • Implement a content management plan and release client and customer specific content across our digital platforms i.e., social media, email, and apps
  • As required, utilise software to create marketing collateral i.e., event posters for site distribution, must ensure brand compliance
  • Analyse data and create site-specific reports for clients and senior management
  • Cross departmental collaboration on projects and liaising with key internal and external stakeholders