Field Service Technician

hace 6 meses


Buenos Aires, Argentina Smiths Group A tiempo completo

Location: Latin America, Argentina, Buenos Aires- Ref: JOHNCRANELATAM00932- Division: John Crane- Job Function: After Sales Service RepairDescripción de puesto

Ubicada en Dock Sud, Buenos Aires, como así también en nuestras instalaciones en Garín, Buenos Aires.

Además asistirá en la reparación de los sellos mecánicos y en la confección de informes de reparación.

Deberes y **Responsabilidades**:

- Realizar mediciones de vibraciones y termografía en campo, como así también los reportes y recomendaciones.
- Seleccionar o recomendar el producto más adecuado según las necesidades del cliente y de acuerdo a estándares de John Crane.
- Realizar informes de análisis de fallas de productos suministrados al cliente.
- Realizar recorridos de campo e informes con recomendaciones técnicas.
- Recopilar y analizar información del desempeño de indicadores de gestión internos y del cliente.
- Mantener los registros de las aplicaciones existentes en clientes con el uso del Interface.
- Brindar capacitación a clientes externos e internos.
- Atender y evaluar los reclamos técnicos de clientes (servicio post-venta).
- Analizar la causa raíz de los problemas de clientes (internos y externos) para trabajar sobre la mejora continua de la compañía.
- Controla el desempeño del centro de servicios y del asistente técnico (cuando aplica).
- Coordinar proyectos especiales de desarrollo de productos o servicios.

Diversidad e Inclusión

El individuo

**Educación / Formación**:

- Tecnico mecanico,
- Ingeniero Mecánico o Electromecánico (no excluyente)

**Experiência laboral**:

- 3 a 5 años en puestos similares

**Conocimientos /Habilidades**:

- Conocimientos en principios de funcionamiento de equipo rotantes
- Conocimientos en Termografía y Vibraciones
- Manejo de Herramientas de Confiabilidad. (RCM, RCA)

Acerca de Smiths

En Smiths aplicamos tecnología de punta para diseñar, fabricar y entregar soluciones innovadoras líderes en el mercado que satisfagan las necesidades cambiantes de nuestros clientes y toquen la vida de millones de personas todos los días. Somos un FTSE100, negocio global de alrededor de 14,600 colegas, con sede en 50+ países. Nuestras soluciones tienen un impacto real en las vidas de todo el planeta, permitiendo la industria, mejorando la atención médica, mejorando la seguridad, avanzando la conectividad y dando soporte a nuevos hogares. Nuestros productos y servicios a menudo son críticos para las operaciones de nuestros clientes, mientras que nuestra tecnología patentada y nuestros altos níveles de servicio ayudan a crear una ventaja competitiva. Damos la bienvenida a colegas con una mente curiosa, que están contentos con la responsabilidad, disfrutan de un desafío y se sienten atraídos por la idea de trabajar en un negocio con una historia de innovación de casi 170+ años y cinco divisiones globales, todos expertos en su campo

Acerca de John Crane


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