(Fluent English) Key Account Manager

hace 3 semanas

Buenos Aires, Argentina SupportYourApp A tiempo completo

Passionate about the latest trends in Tech?

What if you had a chance to be a part of the world’s leading Hardware, Software, or SaaS solutions? Don’t miss your chance to become a mediator between our company, a group of our clients, and support teams.

Join our team as a **Key** **Account Manager** to provide high-level quality service for famous worldwide well-known companies. Get the most agile digitalized training and emerge into technical, and business knowledge of a product to provide a seamless experience for users all over the globe.

Excited? Let’s see what it takes.

**You are**:

- Fluent in English (C1-C2 levels);
- 1+ years of experience in a similar position or 2+ years experience in customer support;
- Critical thinker and problem-solver (worked with various professional business tools such as Keynote, PowerPoint, and Excel);
- Experienced with Intercom, Zendesk, Freshdesk, Hubspot, Aircall, or any other customer support platform and their analytics dashboards;
- Knowledgeable in Key Performance Indicators and SLAs in customer support or has familiarity with data analysis and statistics;
- Team player who worked on cross-departmental projects for further service delivery enhancements;
- Skilled in time management and has experience working with time management platforms (Wrike, Monday, Asana, Jira etc.);
- Having great interpersonal and communication skills (knowledge of Google Suite and/or Zoom functionality), excited about communicating with people;
- Excellent at organizing and multitasking, being able to work with several clients at the same time;
- Having a track record of taking responsibility;
- Love people and new technologies;
- Sales and Business Development knowledge is preferred.

**You want to**:

- Take part in the new clients' integrations;
- Simultaneously manage clients from a diverse list of industries;
- Maintain constant communication with support teams and clients;
- Make sure that support processes in teams are built according to the company's and clients' standards (KPIs/SLAs/QA);
- Assist clients with improving their customers' support experience, incl. strategic planning and product development analysis;
- Maintain security standards within teams and also on the client's side;
- Proactively mediate and resolve any clients' and consultants' concerns etc.;
- Monitor service quality via internal or external Quality Assurance platforms;
- Monitor team discipline and ensure corporate culture within the team;
- Generate and maintain internal product documentation, ensure that legal and financial agreements are upheld by clients;
- Help talented people from your teams grow and develop professionally;
- Work with diverse cultures and countries, and meet wonderful people;
- Find a permanent place to grow professionally;
- Be a leader, not a manager.

**Benefits**:

- Competitive monthly rate in USD;
- Business hours;
- Opportunity to work remotely;
- Financial and professional growth;
- Paid intensive training and trial period;
- Great management with no bureaucracy;
- SupportYourApp Medical Policy.

**We are**:
**SupportYourApp** is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Grab your chance to join them, and send us your CV in English, pointing out your outstanding skills

  • (fluent English) Key Account Manager

    hace 3 semanas

    Buenos Aires, Argentina SupportYourApp A tiempo completo

    Passionate about the latest trends in Tech?What if you had a chance to be a part of the world’s leading Hardware, Software, or SaaS solutions? Don’t miss your chance to become a mediator between our company, a group of our clients, and support teams.Join our team as a Key Account Manager to provide high-level quality service for famous worldwide...

  • (fluent English) Account Manager

    hace 3 semanas

    Buenos Aires, Argentina SupportYourApp A tiempo completo

    Passionate about the latest trends in Tech?What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a mediator between our company, a group of our clients, and support teams.Join our team as an Account Manager to provide high-level quality service for famous worldwide well-known...

  • Vip Key Account Manager, Argentina

    hace 2 días

    Buenos Aires, Argentina Betsson Group A tiempo completo

    **BUENOS AIRES** - COMMERCIAL**VIP KEY ACCOUNT MANAGER, ARGENTINA**: **VIP KEY ACCOUNT MANAGER, ARG**: An opportunity for a VIP Key Account Manager to join the commercial team responsible for Betsson Argentina. - RECRUITER - PAULA GUERRA**The wow**: We have a fantastic opportunity for a Key Account Manager to join our team. You will be the point of call for...

  • Key Account Manager

    hace 17 horas

    Capital Federal, Buenos Aires, Argentina E.tres A tiempo completo

    En e.tres estamos en búsqueda de un Key Account Managers para unirse a nuestro equipo comercial. Como Key Account Manager, serás responsable de liderar la gestión integral de las cuentas asignadas, coordinando todas las áreas involucradas para brindar un servicio excepcional. El objetivo principal es establecer y mantener relaciones sólidas con los...

  • Key Account Manager

    hace 3 semanas

    Buenos Aires, Argentina Evolution A tiempo completo

    Job DescriptionThe Key Account Manager is responsible to acquire, maintain, and optimise business relationships and partnerships to achieve business KPI’s. This will be by building relationships, increasing loyalty, and providing customers with the most relevant, personalised, and rewarding experience in a sustainable way.Main Responsibilities:Working...

  • Latin America Key Account Manager

    hace 5 días

    Buenos Aires, Argentina Kimberly-Clark A tiempo completo

    **About Us**: Huggies®. Kleenex®. Cottonelle®. Scott®. Kotex®. Poise®. Depend®. Kimberly-Clark Professional®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like...

  • Account Manager

    hace 3 semanas

    Buenos Aires, Argentina Amadeus A tiempo completo

    Job TitleAccount ManagerJob Title: Position type: PermanentLocation: Buenos Aires, ArgentinaJob family: Account ManagementAbout Your Business Area/Department:Do you have a template for this position?Summary of the role:Job Description SummaryManage and grow existing small to medium customer accounts. Support the customers in their operational activities. May...

  • Key Account Manager

    hace 4 semanas

    Buenos Aires, Argentina Signify Netherlands B.V. A tiempo completo

    We’re looking for a Key Account Manager (KAM Consumo) to join our Signify South Latam team in Argentina.Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, we’re...

  • Motorola - Key Account Manager Carriers

    hace 3 semanas

    Buenos Aires, Argentina Lenovo A tiempo completo

    Description and Requirements The Key Account Manager will manage relationships with one of the Carriers in Argentina: Claro, Movistar or Personal. She/he is responsible for market execution in the customers. This position is required a flexibility, proactive and ordely person with an excellence communications. Key responsibilities: Manage a key...

  • Key Account Manager

    hace 7 días

    Buenos Aires, Argentina Simplia Facility Solution A tiempo completo

    Simplia Facility Solution, una reconocida empresa líder en el sector de mantenimiento se encuentra en la búsqueda de un Key Account Manager (KAM) para unirse a nuestro equipo. **Requisitos**: - Arquitecto o licenciado en administración de empresas, con al menos 2 años de experiência en posiciones similares. - Amplio conocimiento y experiência en la...

  • Key Account Manager

    hace 3 días

    Buenos Aires, Argentina Pacifica Continental A tiempo completo

    Importante empresa chilena especializada en ofrecer soluciones en materia de atención al cliente busca un Key Account Manager para sumar a su equipo en Argentina. **Misión del cargo**: Gestionar la cartera de clientes asignada, implementando estrategias y planes conducentes a fortalecer la satisfacción y fidelización de clientes, contribuyendo a los...

  • Account Manager

    hace 4 días

    Buenos Aires, Argentina Drop Zero Digital A tiempo completo

    **Who are we?** At Drop Zero Digital, we're not just building an agency but we’re crafting a haven for the ambitious and the innovative. **What we’re looking for**: Account Manager As our Full-Time Account Manager, you'll be at the forefront in our client relationships. This role isn't just about managing communications; it's about owning them. You'll...

  • Key Account Manager

    hace 5 días

    Buenos Aires, Argentina BEIERSDORF A tiempo completo

    BEIERSDORF Fecha de actualización: **20 nov. 2023** País **:Argentina** Provincia **:Buenos Aires** Población **:BUENOS AIRES** Categoría **:Comercio** Tipo de contrato **:Indefinido** Jornada laboral **:Completa** **Descripción del puesto**: At Beiersdorf WE **CHANGE** PEOPLE´S **LIVES,** WE HAVE MEANINGFUL **CARE**ERS Reconocidas marcas...

  • Key Account Manager W/m

    hace 4 días

    Buenos Aires, Argentina LACOSTE A tiempo completo

    LACOSTE Fecha de actualización **:9 abr. 2024** País **:Argentina** Provincia **:Buenos Aires** Población **:BUENOS AIRES 2977525** Categoría **:Comercio** Tipo de contrato **:Indefinido** Jornada laboral **:Completa** **Descripción del puesto**: En **Lacoste Argentina**, compañía **Great Place to Work**, nos encontramos en la búsqueda de un...

  • VIP Key Account Manager, ArgentinaCommercial

    hace 4 semanas

    Buenos Aires, Argentina Betsson Group A tiempo completo

    The wow: We have a fantastic opportunity for a Key Account Manager to join our team. You will be the point of call for some of our leading VIP's and it will be a great opportunity to provide excellent service to our customers. Along with striving to create the best of experience for them. A flavour of what you will be doing: Assist VIP customers...

  • (Fluent English) Business Development Specialist

    hace 2 días

    Buenos Aires, Argentina SupportYourApp A tiempo completo

    Passionate about technology and possess excellent communication and organizational skills? What if you had a chance to be a part of the world's leading Hardware, Software, or SaaS solutions? Take your chance to become a part of SupportYourApp team as a **Business Development Specialist**. As a Business Development Specialist, you will be responsible for...

  • Key Account Manager I Canal Cadenas

    hace 6 días

    Capital Federal, Buenos Aires, Argentina GLAM Distribuciones SRL A tiempo completo

    Actualmente nos encontramos en la búsqueda de Key Account Manager para el canal de cadenas de supermercados, cobertura zona de CABA y Buenos Aires. Será excluyente tener experiência con cadenas nacionales en consumo masivo. La posición es responsable por el volumen de compra y venta de sus clientes, la rentabilidad y el seguimiento de las variables del...

  • Key Account Manager I Canal Droguerías

    hace 4 días

    Capital Federal, Buenos Aires, Argentina GLAM Distribuciones SRL A tiempo completo

    Actualmente nos encontramos en la búsqueda de Key Account Manager para el canal de Droguerías, cobertura zona de CABA y Buenos Aires. Será excluyente tener experiência en el canal. La posición es responsable por el volumen de compra y venta de sus clientes, la rentabilidad y el seguimiento de las variables del negocio. Quién ocupe la posición...

  • Account Manager

    hace 5 días

    Buenos Aires, Argentina SP Recursos Humanos A tiempo completo

    Importante Agencia de Comunicaciones Integradas de Marketing incorpora Account Manager, cuyo objetivo será manejar un grupo de cuentas a las que se le proveen servicios de marketing y/o publicidad.Se trata de un papel desafiante que requiere un equilibrio cuidadoso entre las necesidades, los deseos y las prioridades del cliente, y el resultado final de la...

  • Account Manager

    hace 3 semanas

    Buenos Aires, Argentina Sagan A tiempo completo

    Job Position: Account Manager - LatamLocation: Remote (CST Timezone)Working Schedule: Monday - Friday, 08:00 AM to 05:00 PM CSTAbout Us: The company is dedicated to empowering aspiring entrepreneurs to launch and scale their digital marketing agency. With our proprietary Agency Operating System (AOS), we provide a comprehensive framework that guides new...