
German-english Customer Service Inbound
hace 3 semanas
**⭐ 100% remote |⭐ 9€/Stunde - Zahlung in Euro | ⭐ Deutsch und Englisch (mindestens C1, C2 bevorzugt) | ⭐ Freelancer | Homeoffice | Vollzeit & Teilzeit | Familienfreundlich | ⭐ Quereinsteiger willkommen**
**⭐ Flexibel von Montag bis Freitag, 06:00 - 18:00 Uhr MESZ**
**⭐Schulungsstart 26.08.2024 - 2 Wochen Schulung, vollvergütet**
Willkommen bei My Contact
Tauche ein in eine Welt, wo deine Arbeit nicht nur einen Unterschied macht, sondern wo jeder Tag dich näher an deine Träume bringt. Bei My Contact sind wir mehr als nur Kollegen - wir sind eine Gemeinschaft, die zusammen wächst. Ob du ein lebenserfahrener Profi, ein dynamischer Student, oder ein enthusiastischer Quereinsteiger bist - deine Leidenschaft und dein Potenzial sind der Schlüssel zu unserem gemeinsamen Erfolg.
**Deine Vorteile**:
- **Wettbewerbsfähiges Gehalt**:9€ pro Stunde** auf Freelancer-Basis und genieße die finanzielle Stabilität in Euro.
- **Flexible Arbeitszeiten**: Vollzeit oder Teilzeit, gestalte deinen Arbeitsplan flexibel innerhalb unserer Servicezeiten von Montag bis Freitag, von 06:00 bis 18:00 Uhr.
- **Karriereentwicklung**: Profitiere von vollbezahlten Schulungen und fortlaufenden Lernmöglichkeiten in einem unterstützenden Teamumfeld.
- **Arbeitsplatzsicherheit**: Erlebe die Freiheit und Flexibilität eines 100% remote Arbeitsplatzes.
**Dein Beitrag im Kundenservice**:
- **Empathischer Kundenkontakt**: Werde die Schlüsselfigur in der Kommunikation mit unseren Kunden. Mit deiner empathischen und aufmerksamen Art gibst du jedem Anrufer - ob im Geschäftskunden
- oder Privatkundensegment - das Gefühl, wertgeschätzt zu werden. Als unsere Stimme unterstützt du Kunden bei Fragen rund um die Themen Spritversorgung und Schmierstoffe.
- **Effiziente Anfragenbearbeitung**: Verwalte Anfragen per Telefon, E-Mail und Chat präzise und effizient. Ob es um die Koordination von Lieferungen oder um fachspezifische Auskünfte geht, deine fachkundige Unterstützung sorgt für einen reibungslosen Serviceablauf und zufriedene Kunden im B2B- und B2C-Bereich.
- **Stimme mit Herz**: Zeige echtes Engagement und tiefes Verständnis für die individuellen Bedürfnisse und Sorgen unserer Kunden. Mit deiner professionellen und herzlichen Betreuung baust du vertrauensvolle Kundenbeziehungen auf und trägst maßgeblich zur Kundenzufriedenheit und Kundenbindung bei.
**Dein Profil**:
- **Kommunikative Stärke**: Dein fließendes Deutsch und Englisch (min C1, C2 bevorzugt)
- **Technische Voraussetzungen**: Eine stabile Internetverbindung mit mindestens 50 Mbit/s, ein PC mit Windows 10 (oder höher), ein USB-Headset, eine Webcam, eine Tastatur und eine Maus.
- **Selbstorganisation**: Beweise Eigeninitiative und Organisationsgeschick vom ersten Tag an.
- **Teamspirit und Selbstständigkeit**: Arbeite selbstständig, bleibe aber jederzeit ein teamorientierter Spieler.
Bist du bereit, deine Karriere von zu Hause aus zu starten und Teil einer inspirierenden Gemeinschaft zu werden?
My Contact - Wo deine Karriere Flügel bekommt.
Wir freuen uns darauf, dich kennenzulernen und gemeinsam die Zukunft zu gestalten
Art der Stelle: Vollzeit, Teilzeit
Gehalt: $344,00 pro Stunde
Erwartete Arbeitsstunden: 25-45 pro Woche
Sprache:
- Deutsch C1 (Erforderlich)
- Deutsch C2 (Wünschenswert)
- Englisch C1 (Erforderlich)
- Englisch C2 (Wünschenswert)
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