Senior Meeting Pharma Management
hace 7 meses
Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
Ready to explore a career path? Start your journey.
Roles & Responsibilities
PROCESS MANAGEMENT:
- Complete project timeline: establish a workflow schedule with client and suppliers to facilitate prompt and accurate handling of all program details.
- Utilize business program management system to manage program from contract turn-over meeting to final bill completion.
- Manage and negotiate any additional hotel needs, destination management company (DMC), air and all third-party contracts. Monitor attrition dates, cancellation policies to ensure contracted services are executed.
- Communicate between Information Technology support and clients for web requirements on assigned programs.
- Work with creative team to produce program materials for corporate events, including marketing events.
- Coordinate and possibly attend site inspections as needed.
- Coordinate all program details and produce a program itinerary / working agenda that outlines all program specifics and requirements.
- May conduct program debrief with client.
- Work with accounting to complete final bill, review final billing prior to final invoicing to client.
- Maintain accurate records, system input, and complete file management as outlined in American Express M&E and client policies and procedures.
- Evaluate program impact and reassesses objectives and outcomes, plan for continuous improvement.
- Partner with designated team to communicate registration, air needs, status meetings and continuous communication throughout program.
- Able to assist with any level of event including those of a complex nature, large volume, high level of confidentiality, international scope, etc.
LEADERSHIP AND RELATIONSHIP MANAGEMENT:
- Provide leadership to team and promote positive team environment as a positive role model.
- Maintain proactive, positive, open line of communication with client to ensure understanding of expectations and client satisfaction.
- Act as lead, communicate program requirements to team as needed; work closely with support departments to exceed client requirements and objectives.
- Partner with third party suppliers to arrange their services.
- Conduct regularly scheduled status meetings with client and stakeholders from pre-launch through program operation and ensures program objectives are executed.
- May be requested to manage C-level, VIP special projects and oversee VIP logistics.
- Develop strong relationships with multiple contacts within client and supplier organizations.
- May participate in client presentations as requested.
- Review processes and offer solutions/additions as needed.
FINANCIAL MANAGEMENT:
- Responsible for accurate program forecasting and updating business management systems with accurate financial information as needed.
- Manage overall program budget, review, and audit all program related billing for accuracy. Track and report expenses to clients and communicate changes on a consistent basis.
- May initiate and reconcile supplier payments.
- Work with leader to forecast overall program financials and ensure monthly tracking for actual.
- Monitor foreign exchange rates for sharp fluctuations which may impact the budget.
MISCELLANEOUS RESPONSIBILITIES:
- Work on special projects as assigned by the Director or Operations Manager and/or client.
- May require travel to destinations worldwide, in support of client site inspections and/or program operations.
- Keep abreast of industry standards and trends related to responsibilities.
- Develop and maintain key client and supplier relationships.
- Develop and maintain knowledge of M&E technology and/or software solutions.
- Handle multiple projects/demands effectively
Qualifications:
- Minimum of six (6) years in the hospitality industry with related experience managing meetings and events.
- CMP preferred.
- 4-year degree preferred
- Ability to communicate effectively and professionally with all levels of management and clients.
- Ability to work accurately and timely.
- Ability to be flexible and handle change well.
- Proven aptitude for technology and/or software solutions.
- Experience with meeting industry technology a plus (CVENT)
- Advanced oral and written presentation skills required.
- Ability to travel to worldwide destinations to support client meetings.
Location
Argentina - Buenos Aires - CABA
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.- Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.- Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotel
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