Cloud Operations Engineer
hace 7 meses
**Company Description**:
**Job Description**:
**Qualifications**:
Be part of Cloud Operations team and work with other functional groups and stakeholders and ensure the Cloud Platforms and Applications are stable, up and running.
**Responsibilities**:
- Monitor and manage Cloud based infrastructure (Azure)
- Contribute significantly to customer satisfaction
- Manage Incident, Problem and Change Management requests remotely to Global Avaya Managed Service and Cloud accounts meeting SLA compliance.
- Follow prescribed escalation policies to ensure customer outages are resolved with the appropriate time frames. Expected to be process oriented following ITIL practices.
EXPERIENCE
- Previous exposure supporting global customers, working in 24*7 environment
- Experience working in a Public Cloud, Private Cloud SaaS or Managed Service would be preferred
SKILLS & COMPETENCIES
**3+ years of Software/IT industry experience and 2+ years of hands-on experience in the following areas**:
- Good understanding of public cloud concepts, especially Azure.
- Troubleshooting experience with Kubernetes, Containers and microservices architecture
- Should have working knowledge of Public/Hybrid Cloud/Virtualization, Windows/Linux servers, Database and Networking concepts.
- Troubleshooting skills with knowledge of Wireshark, Fiddler, Putty, network sniffs, etc.
- In-depth understanding of Session Initiated Protocol (SIP)
- Experience with APM & monitoring tools like Google Cloud Logging, Datadog, Prometheus, Grafana etc.
- ITIL knowledge and certification would be an asset
- Ability to quickly assimilate technical and non-technical information
- Ability to prioritize and multitask as needed
- Outstanding collaboration and communication skills
- Demonstrated Oral & Written Communication skills in English
- Experience in the following Avaya products will be an added advantage o Avaya Experience Platform o Avaya Aura (System Manager, Session Manager, CM) o Avaya Session Border Controller for Enterprise (ASBCE)
ADDITIONAL INFORMATION
- Full time role servicing Avaya Global Customers.
- Willingness to be on call in a 24x7 environment primarily supporting the Americas regions
- No travel is required.
- Position is Remote / Virtual office.
EDUCATION/QUALIFICATION
- Bachelor’s degree in Computer Science, IT, Electrical Engineering or equivalent industry experience
- (Desired) Microsoft Azure Certifications and/or Google Cloud Platform
- (Desired) ITIL 3.x or 4.x Certification
CloudOps role split:
- Avaya Application support / troubleshooting - 40%
- Customer engagement
- Managing troubleshooting bridges
- Mitigating issues by investigation through logs, cloud infrastructure issues etc
- Monitoring and Reacting - 20%
- Monitor for SaaS and cloud infrastructure issues
- Investigate the root cause for Cloud platform alerts
- React to alerts and mitigate issues by taking corrective action
- Deployments - 20%
- Biweekly deployment to cloud infrastructure
- Other projects - 20%
- Change management
- Public status page updates during incidents and maintenance
- work with cross-functional teams
- etc
-
Sr. Cloud Computing Engineer
hace 4 semanas
Buenos Aires, Argentina Cloud Counselage Pvt Ltd A tiempo completoAs a Senior Cloud Computing Engineer, you will lead the design, implementation, and management of complex cloud-based infrastructure and services. Leveraging your deep expertise in cloud computing technologies and architectures, you will collaborate with cross-functional teams to develop scalable and resilient solutions that meet the evolving needs of our...
-
Cloud Security Operations Specialist
hace 4 semanas
Buenos Aires, Buenos Aires C.F., Argentina Redeploy A tiempo completoAbout Redeploy RunRedeploy Run is a platform engineering and operations company that helps customers simplify their infrastructure and speed up application delivery. Our mission is to make cloud adoption faster and easier.We offer 'Ready-to-Run' platform products, including Technology Platforms and Industry Cloud Platforms, which enable IT departments and...
-
Jr. Cloud Computing Engineer
hace 4 semanas
Buenos Aires, Argentina Cloud Counselage Pvt Ltd A tiempo completoAs a Junior Cloud Computing Engineer, you will play a crucial role in supporting the design, implementation, and management of cloud-based infrastructure and services. You will work closely with senior engineers to deploy and optimize cloud environments, troubleshoot issues, and assist in the development of automation tools and scripts. This role offers an...
-
Cloud Engineer
hace 1 mes
Buenos Aires, Argentina Capgemini A tiempo completoCloud EngineerThe Cloud Engineer position is responsible for design, installation, configuration, operation, and administration of First Command’s highly available hybrid cloud environment. Working within an agile shared services team, the position enables stable infrastructure for applications and participates in maintaining repeatable processes through...
-
Cloud Operations Engineer
hace 6 meses
Buenos Aires, Argentina BETSOL A tiempo completo**Company Description**: **Job Description**: **Qualifications**: Be part of Cloud Operations team and work with other functional groups and stakeholders and ensure the Cloud Platforms and Applications are stable, up and running. **Responsibilities**: - Monitor and manage Cloud based infrastructure (Azure) - Contribute significantly to customer...
-
Cloud Engineer
hace 7 días
Buenos Aires, Argentina Anarust Inc. A tiempo completoWe are seeking a talented and experienced Cloud Engineer to join our remote team. As a Cloud Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure. You will work closely with development teams to ensure the reliability and scalability of our cloud-based applications. Key Responsibilities: * Design, implement,...
-
Cloud Engineer
hace 7 días
Buenos Aires, Argentina WeCare Medical Specialty Group A tiempo completoWe are seeking a talented and experienced Cloud Engineer to join our remote team. As a Cloud Engineer, you will be responsible for designing, implementing, and maintaining our cloud infrastructure. You will work closely with development teams to ensure the reliability and scalability of our cloud-based applications. Key Responsibilities: * Design, implement,...
-
Cloud MLOps Engineer
hace 3 semanas
Buenos Aires, Buenos Aires C.F., Argentina DELTACUBES PVT LTD A tiempo completoWe are seeking a versatile and adaptable Cloud MLOps Engineer with expertise in a range of technology domains, including Network Operations, Infrastructure Management, Cloud Computing, MLOps, Deep Learning, NLP, DevOps, LLM infrastructure.This role encompasses a wide range of responsibilities, including designing and implementing cloud solutions, building...
-
Cloud Computing Engineer
hace 7 meses
Buenos Aires, Argentina Launchpad Technologies A tiempo completoRecognized as one of Canada's fastest-growing companies, Launchpad provides next-generation integration platform capabilities for connecting and managing enterprise automation and data integration. Headquartered in Vancouver, Canada, our operations span both North and South Americas, with a second headquarter located in Santiago, Chile. Our vision is to...
-
Cloud Infrastructure Engineer
hace 6 meses
Buenos Aires, Argentina Blue Orange Digital A tiempo completo**Company Overview**: **Position Overview**: As a Cloud Infrastructure Engineer, you will be at the forefront of our cloud computing strategy, responsible for designing, implementing, and maintaining scalable, secure, and highly available cloud environments. This role is crucial in supporting our business operations and development teams by providing robust...
-
Azure Cloud Engineer
hace 1 mes
Buenos Aires, Argentina Redeploy A tiempo completoAbout Redeploy Insight At Redeploy Insight, we provide premium IT-consulting services and specialize in building modern cloud data and AI/ML platforms to enable analytical capabilities that empower enterprise companies in the Nordics to stay ahead of the curve. With our deep expertise in cloud, data and AI technologies, coupled with strategic...
-
Cloud Engineer
hace 4 meses
Buenos Aires, Argentina Baker McKenzie A tiempo completoThe Cloud Architect will participate in implementing and deploying new Iaas/M365 solutions together with the relevant stakeholders, either interfacing with the business itself or other IT teams. The role holder is a part of the 'Server Team - Cloud' team who work on the following three Baker McKenzie ecosystems: - Azure IaaS infrastructure - M365 - Relevant...
-
Data Cloud Engineer
hace 3 meses
Buenos Aires, Argentina Mindtech A tiempo completo**Data Cloud Engineer** Mindtech is your gateway to exciting and impactful tech projects. We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions. With a diverse team of over 70 skilled...
-
Cloud Network
hace 6 meses
Buenos Aires, Argentina LatamCent A tiempo completo**Overview**: As a Cloud Network and Security Engineer, your role will include: **Responsibilities**: - Implementation and support of next-generation cloud firewall features and capabilities - Understand and deploy public cloud network architecture (Azure, AWS, GCP, etc.) - Maintain, deploy, upgrade, and troubleshoot cloud network and security...
-
Cloud Engineer
hace 3 meses
Buenos Aires, Argentina Web: A tiempo completoDescripción del empleo: En Experis Argentina nos encontramos en la búsqueda de nuestro próximo Cloud Computer Engineer para importante Compañía del rubro de Telecomunicaciones. Condiciones de la **Oferta**: - Lugar de trabajo: Caba, Microcentro - Jornada de trabajo: Full Time / Lunes a Viernes 9-18 - Modalidad de trabajo: Presencial 100% - Salario: A...
-
Ai Developer
hace 7 meses
Buenos Aires, Argentina Marbella Motorsports A tiempo completoAs an AI Developer & ML Operations Engineer, you will be responsible for developing and implementing AI models while ensuring smooth deployment and operation within a production environment. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable AI solutions. Additionally, you will be involved in...
-
Senior Cloud Engineer
hace 2 meses
Buenos Aires, Argentina BriteCore A tiempo completo**About BriteCore** BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies,...
-
Cloud Engineer
hace 6 meses
Capital Federal, Buenos Aires, Argentina Growth HR A tiempo completoEn Growth estamos en la búsqueda de **Cloud Engineer Sr** para ser parte de grandes proyectos financieros. **Para la misma valoramos**: Experiência comprobada en la administración de infraestructura en AWS. Conocimiento sólido de C#.NET en el backend, Java en el frontend y PostgreSQL como base de datos. Familiaridad con herramientas de automatización y...
-
Cloud Infraestructure Engineer
hace 7 meses
Buenos Aires, Argentina Ghidini Rodil A tiempo completoPUMA Nuestro equipo de especialistas en el segmento de IT está seleccionando para una Importante Compañía Multinacional, PUMA, Cloud Infrastructure Engineer. Esta posición formará parte del área de IT en el SSC. Nos orientamos hacia un profesional de Sistemas o carreras afines con experiência mínima de 2-3 años en roles similares. Será...
-
Buenos Aires, Buenos Aires C.F., Argentina Cloud Counselage Pvt Ltd A tiempo completoAbout the RoleWe are seeking a talented Python Backend Engineer to join our team at Cloud Counselage Pvt Ltd. As a key member of our engineering department, you will be responsible for designing and developing scalable and efficient backend systems using Python and Django.The ideal candidate will have a strong foundation in Python programming, excellent...