Site Solutions Lead
hace 2 semanas
Job Overview
Under broad guidance, ensures clients obtain maximum value from products and services in order to facilitate a positive and productive long-term relationship, either broad client or offering focused.
Essential Functions
- Ensures fulfillment of contract specifications and ad-hoc client requests to build client satisfaction, under supervision.
- Assists team members to build, establish and maintain effective business relationships with clients to proactively support their needs as their day-to-day contact, possibly focused on a specific product or service.
- Ensures, through review and verification, that the product deliverable meets the customer's specifications, including timeliness and quality.
- Partners with the account manager and clients to derive optimum value from IQVIA products and services by explaining and expanding the usage of current IQVIA deliverables and identifying revenue opportunities within existing clients.
- Maintains effective internal communications with sales and client service support to keep all apprised on activities with the client.
- Monitors performance against existing service agreements and ensures client’s obligations are met.
- Researches, analyzes and responds to client that require an in-depth understanding of the client, specific business line, and/or therapeutic market.
- May conduct product/services and process training for clients and other employees.
- May conduct service meetings at client sites.
- Represents IQVIA on external client projects.
- May mentor and lead other client service reps and represent the manager in their absence.
**Qualifications**:
- Bachelor's Degree Req
- Four (4) years of related work experience Req
- Broad knowledge of the concepts, practices and procedures of the client service representative field Req
- Broad knowledge of IQVIA products and the Pharmaceutical industry Req
- Meeting facilitation, presentation and training experience Req
- Ability to communicate effectively with various levels in the organization (written and oral) and to manipulate large transactional databases
- Demonstrated problem solving, analytical and strong customer service skills
- Demonstrated ability to develop and maintain relationships in a diverse business environment
-
Site Solutions Analyst
hace 7 días
Buenos Aires, Argentina IQVIA A tiempo completoJob Profile Summary_ The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with...
-
Site Solutions Analyst
hace 4 semanas
Buenos Aires, Argentina IQVIA A tiempo completo**Job Summary** The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trail contracts with...
-
Site Solutions Analyst
hace 7 días
Buenos Aires, Argentina Novasyte A tiempo completoJob Summary - The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with CRO’s,...
-
Site Solutions Analyst
hace 7 días
Buenos Aires, Argentina IQVIA A tiempo completo**Job** **Summary** The Site Solutions Analyst is responsible for initial site communication, site required document collection and validation and upload within the proprietary software system pass through payments and ensuring site satisfaction. This position is responsible for the data interpretation and implementation of Clinical Trial contracts with...
-
Soporte IT On Site
hace 4 semanas
Buenos Aires, Argentina Iceberg Solutions A tiempo completoSoporte Técnico On Site (part time) Su principal responsabilidad será brindar soporte técnico on site, zona retiro. Esto incluye: averiguar componentes, ayudar en la compra de PC’s, notebooks, etc., mantener el inventario, configurar las impresoras, armar puestos de trabajo (a nível físico: conectar pc, monitor, verificar periféricos. A nível soft:...
-
Site Solutions Associate
hace 4 semanas
Buenos Aires, Argentina IQVIA A tiempo completo**Essential Functions** - Generate one-time billings for client sites in department’s proprietary system; - Scans and posts site invoices and back up documentation to the billings within proprietary system; - Manages Level I site inquiries in the designated case management system; - Responds promptly to site inquiries in conjunction with designated...
-
Lead CRA
hace 2 semanas
Buenos Aires, Argentina Psicro A tiempo completoIf you are an experienced CRA, who have been mentoring junior staff and/or leading some project activities and feels it's time to take the next step, this opportunity is for you In the role of Lead CRA, you will manage local CRAs, supervising clinical monitoring and site management activities to verify the protection of trial subjects' rights, safety and...
-
Lead CRA
hace 3 semanas
Buenos Aires, Argentina PSI CRO A tiempo completoJob DescriptionIf you are an experienced CRA, who have been mentoring junior staff and/or leading some project activities and feels it's time to take the next step, this opportunity is for you! In the role of Lead CRA, you will manage local CRAs, supervising clinical monitoring and site management activities to verify the protection of trial subjects’...
-
Lead Electrical Engineer
hace 6 días
Buenos Aires, Argentina Worldwide Recruitment Solutions A tiempo completo**Join Our Team as an Electrical Engineering Team Lead!** Are you passionate about leading a team of talented electrical engineers and designers on exciting oil, gas, and chemical projects? We're looking for a dynamic individual to take on the role of Electrical Engineering Team Lead in Martinez, CA. If you're someone who thrives in a collaborative...
-
Assoc. Site Activation Manager
hace 1 semana
Buenos Aires, Argentina IQVIA A tiempo completoAssociate Site Activation Manager – Sponsor Dedicated Direct and manage the delivery of all required site activation, maintenance and regulatory activities for selected studies or multi-protocol programs, including pre-award activities, oversight of the scope of work and resources. You will: Oversee the execution of Site Activation and Maintenance...
-
Senior Developer
hace 1 mes
Buenos Aires, Argentina Builder Lead Converter A tiempo completo**Builder Lead Converter**: **Senior Developer**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and conversions, is seeking a talented and dedicated **Programmer** to join our expanding team. If you are passionate about leveraging your programming expertise to drive...
-
Technical Account Manager
hace 7 días
Buenos Aires, Argentina Sigma Solve Inc A tiempo completo**Job Title: Technical Account Manager / Solutions Engineer - Software Solutions** **Job Summary**: **Responsibilities**: - **Client Engagement and Relationship Management**: - Serve as the primary technical point of contact for assigned clients, building and maintaining strong relationships. - Collaborate closely with clients to understand their business...
-
Site Solutions Analyst
hace 6 días
Buenos Aires, Argentina Novasyte A tiempo completoJob Overview Provide project financial support and direction on assigned single country, single service projects, and ensuring project financials are properly monitored and managed in pursuit of maximizing project profitability and cash flow. Essential Functions - Conduct monthly review and analysis of assigned projects, including review of revenue...
-
Site Solutions Analyst
hace 4 semanas
Buenos Aires, Argentina Novasyte A tiempo completoJob Overview Provide project financial support and direction on assigned single country, single service projects, and ensuring project financials are properly monitored and managed in pursuit of maximizing project profitability and cash flow. Essential Functions - Conduct monthly review and analysis of assigned projects, including review of revenue...
-
Patient Recruitment Lead
hace 1 mes
Buenos Aires, Argentina Novasyte A tiempo completoPatient Recruitment Lead Role As a Patient Recruitment Lead you will be at the core of the delivery of patient recruitment and retention strategies. You will have a key role in the implementation and delivery of innovative solutions to enroll and engage patients in clinical trials. You will work very closely with our clients, as well as with the clinical...
-
Technical Customer Support Specialist
hace 6 días
Buenos Aires, Argentina Builder Lead Converter A tiempo completo**Builder Lead Converter**: **Technical Customer Support Specialist (TCSS)**: **Builder Lead Converter**, a leading Software With a Service (SwaS) company specializing in remodeler & home builder lead generation and sales, is seeking a talented and dedicated **Technical Customer Success Specialist (TCSS)** to join our team and contribute to our mission of...
-
Senior Clinical Research Associate Ii
hace 4 semanas
Buenos Aires, Argentina PSI CRO A tiempo completoCompany Description We are the company that cares - for our staff, for our clients, for our partners and for the quality of the work we do. A dynamic, global company founded in 1995, we bring together more than 2,500 driven, dedicated and passionate individuals. We work on the frontline of medical science, changing lives, and bringing new medicines to those...
-
Manager, Global Site Contracts, Home Based
hace 1 mes
Buenos Aires, Argentina Novasyte A tiempo completoSeeking Manager, Global Site Contracts located in the LATAM region. Global experience in the U.S. required and CRO background preferred: BASIC FUNCTIONS: Responsible for providing day-to-day supervision and support to the Site Contract Associates and Administrators. Provide customer-focused leadership in the execution of operational strategy and management...
-
Lead SFCC Backend Developer
hace 4 días
Buenos Aires, Argentina Globant Commerce Studio A tiempo completoJob DescriptionAs a Lead SFCC Developer, you will translate client requirements into technical development, design schemas and integrate with content management solutions and search engines, unlocking the business value of new technologies.ResponsibilitiesWork on a complex SFCC e-commerce project for our large international clients.Develop Digital Consumer...
-
Clinical Team Lead
hace 4 semanas
Buenos Aires, Argentina Fortrea - Organic A tiempo completoTrial Preparation, Conduct and Closeout: 1. Selects sites, conducts and delivers the trial according to the clinical trial protocol, within trial timelines, and in compliance with ICH-GCP, procedures and all other relevant applicable regulations. 2. Perform/supervise local adaptation of the required documents for submission according to the package provided...