Associate Configuration Analyst
hace 3 semanas
Overview:
**Now is the time to join us**
At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.
**Responsibilities**:
**Who are you?**
**In this role you will wear many hats, but your knowledge will be essential in the following**:
- Build, modify, and test communication programs using Virgin Pulse’s communication platform
- Perform QA on program builds created by other team members
- Provide feedback and status updates for every phase of program implementation cycle
- Become power user of Virgin Pulse’s software tools
- Review and contribute to documentation knowledge base
- Understand how technical capabilities relate to business rules/needs. Translate and communicate these relationships to other departments.
- Provide task progress updates
- Work with entire Services team to ensure timely solutions for clients
- Communicate platform concerns to Engineering and Product departments
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in._
Qualifications:
**What you bring to the Virgin Pulse team**
**In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including**:
- Ability to develop and follow test cases
- Demonstrated experience using Excel, Visio, Word and PowerPoint
- Ability to handle multiple projects and escalate as appropriate
- Experience with JavaScript, Java, Python, HTML, CSS, or any other similar programming language preferred
- Working knowledge of Marketo and Qualtrics preferred
- A Bachelor’s Degree in Business or Technical field
- 1-2 year’s work experience, preferably in a client service setting
- Superior attention to detail and accuracy
- Well-developed trouble-shooting skills
- Excellent written and verbal communications skills
- Excellent team collaboration skills
- ery single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you_
**Why work at Virgin Pulse?
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