Principal Cloud Systems Engineer
hace 6 meses
Overview:
**Now is the time to join us**
At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees. We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.
**Responsibilities**:
**Who are you?**
The role of Principal Cloud Systems Engineer is responsible for providing mentorship, technical expertise, and guidance for other Engineers and Analysts. This role will also assist in managing projects, escalations, and other daily workloads that are critical to the success of the team.
**In this role you will wear many hats, but your knowledge will be essential in the following**:
- Maintain server infrastructure according to security and uptime standards.
- Maintain network infrastructure, including WAN links, VPNs, and LAN/WLAN.
- Track all changes and work through tickets and document steps followed.
- Provide escalation support for Corporate Service Desk team.
- Deploy OS and 3rd party patches to remediate vulnerabilities.
- Maintain systems integrations and data syncing tools and processes.
- Assist security teams with information requests to support audits and questionnaires.
- Support cyber security investigations.
- Maintain automation workflows and scheduled scripts.
- Research and implement new technologies and services.
- Assist internal customers, during M&A activity, new deployments, or service-related configurations
- Continually evaluate systems to identify and implement improvement projects and tasks.
- Open and manage support tickets with vendors.
- Participate in roadmap projects to support company-wide initiatives.
- Assist manager with sprint management.
- Lead and direct team based on support escalations and project/task assignment.
- Work with management on team growth and education
- Mentor engineering staff on systems and procedures required to meet operational excellence.
- You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in._
Qualifications:
**What you bring to the Virgin Pulse team**
**In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including**:
- Network and software related certifications preferred.
- 7+ years’ experience supporting MacOS and Windows operating systems.
- 3+ years’ experience supporting geographically distributed network/server environment.
- Strong experience with Office 365 administration.
- Strong understanding of Microsoft Active Directory/Azure Active Directory.
- LAN/WAN/WLAN networking expertise, including network segregation/segmentations and routing protocols.
- Experience with PowerShell/Python scripting and other command-line interfaces.
- Experience with modern device management (MDM for laptops and mobile devices).
- Familiarity with common authentication methods such as LDAP, Kerberos, and RADIUS.
- Background with automations and working with APIs.
- Experience with Azure security features such as Conditional Access and Azure MFA.
- Experience with cloud network platforms - Meraki a plus.
- Experience in cloud data center environments (Azure/AWS).
**You also take pride in offering the following Core Skills, Competencies, and Characteristics**:
- Demonstrate strong analytical, troubleshooting, and problem-solving skills.
- Strong technical writing and documentation skills.
- Works well in a fast paced, team-oriented, collaborative environment.
- Ability to work independently and as part of a team.
- Excellent written and verbal communication skills
- Ability to learn systems and processes quickly.
- Strong attention to detail.
**Why work at Virgin Pulse?
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