Project Coordinator with Background in Operations
hace 7 meses
**At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.**
We are currently looking for **Project Coordinator with background in Operations **to work with us in a global project with one of our most important client.
**What you´ll do?**:
This role is responsible for collaborating with the Cloud Business Platform team, Offer Managers, Order Management, and the Sales team to help launch new Offers and Services, execute end-to-end UAT, and customize solutions to meet customer needs and market demand. The role also involves running reports in Salesforce, analyzing data, and driving initiatives to maintain the competitive edge in the industry.
**Key Responsibilities**:
- Run monthly reports to review deals, contract durations, process durations, and order issues.
- Analyze Order issues and delve into root causes to fully understand the errors.
- Provide monthly summaries of contracting duration, order issues, and process, including impact on revenue and attach rate, and actionable insights.
- Identify operational efficiencies and opportunities for automation, and work cross-functionally to deliver on process improvements and automation.
- Use analytical skills to develop quantitative and qualitative insights to formulate robust, actionable recommendations to improve current processes and create long-term solutions for the stop gaps that currently exist.
- Create and update all knowledge books required for contracting and deal processing orders.
- Collaborate on launching new Offers and Services including executing end-to-end UAT.
**Necessary skills and experience required**:
- BA or BS degree in Operations Management, Business Administration, or equivalent practical experience.
- Experience with Identifying and implementing metrics to measure results and efficiency in areas being supported.
- Salesforce experience, especially reporting.
- Experience in project/program management.
- 3-6 years of experience in business process analysis, support operations management, and/or global program management
- Salesforce experience, especially in running reports and analyzing data, is required for this role
**Why Cognizant?**
- _A career in one of the largest and fastest growing IT services providers worldwide._
- _Ongoing support and funding with training and development plans._
- _Opportunity to work for leading global companies._
- _Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive._
- _A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process._
**Location**: Buenos Aires, Argentina.
**Shift**: Full Time
- Hybrid.
**Are you ready?**
**Join our team
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