Servicenow Apm

Descripción del empleo:
Position Overview: We are looking for a skilled professional with extensive experience in

architecting and implementing Application Portfolio Management solutions using the

principles and methodologies, with a proven track record of successfully leading and executing

Key Responsibilities:

- Architect and design ServiceNow APM solutions tailored to organizational objectives,
- Lead the implementation and configuration of ServiceNow APM modules from scratch,

ensuring alignment with IT strategy, business requirements, and industry best practices.
- Collaborate closely with stakeholders across IT, business units, and senior management

initiatives.

management, including portfolio analysis, dependency mapping, and rationalization

decision-making.
- Develop comprehensive technical documentation, including architecture diagrams,

deployment plans, and operational procedures.
- Provide technical leadership and guidance to project teams during implementation,

ensuring adherence to timelines, budgets, and quality standards.
- Conduct workshops and training sessions for stakeholders and end-users on

ServiceNow APM capabilities, benefits, and adoption best practices.
- Stay abreast of ServiceNow platform updates and enhancements related to APM

processes.
- Drive continuous improvement initiatives to enhance ServiceNow APM performance,

scalability, and user experience

portfolios, identifying redundancies, inefficiencies, and opportunities for consolidation.
- Lead workshops and discovery sessions with stakeholders to gather requirements,

understand business objectives, and define rationalization strategies.

technical fit, cost, and risk to support rationalization decision-making.

modernization strategies, aligning with clients' IT and business goals.
- Work closely with technical teams to ensure smooth execution of rationalization
- Develop business cases and ROI analyses to justify rationalization decisions and

demonstrate value to stakeholders.
- Collaborate with enterprise architects, IT managers, and business leaders to integrate

rationalization efforts with overall IT strategy and governance frameworks.
- Stay updated with industry trends, best practices, and emerging technologies related to