IT Support Engineer
hace 3 semanas
**THE CHALLENGE**
As part of the IT Support Engineering team, you’ll provide excellent IT support to Britelings. While the primary focus of this position will be to support our Mendoza based team, you will also help our community of global Britelings whether they are working from an office or remotely. You would be an on-site point person for our Argentina office to support any and all technical issues while collaborating with onsite business partners, external vendors, and the extended IT group.
**THE TEAM**
The Eventbrite IT team, or BriteTech as we are fondly referred to internally, is responsible for overseeing all internal technical operations. From network services, security and collaboration services, to espresso machines over IP, BriteTech’s goals are to simply reduce technical friction in an effort to nurture an environment where technology empowers and supports the creativity of our Britelings There are a number of services, software, and hardware solutions required to create a productive and collaborative environment for our Britelings and partners. Creating and supporting this environment takes a team of motivated individuals who strive to provide a World Class End User Experience. The team supports a global staff who are creating a global service. We are a diverse, global, forward thinking team and are looking for that special someone to join us
**THE ROLE**
You’ll join the IT Support Engineering team and provide day to day support for our Argentina's office and distributed global users by working closely with all departments to eliminate any technical friction and improve existing internal services. You will help orient and onboard new employees, provide outstanding A/V and technical support, and help keep track of lots of inventory both physical and virtual. You will also assist with local or global IT projects as needed. Through it all, you’ll help facilitate a welcoming and friendly environment for fellow employees and provide outstanding customer support.
**THE TECH STACK**
Desktop Support (macOS, Windows), SaaS and IT administration (G Suite, Okta, JIRA, Slack, LastPass, Jamf, AirWatch, etc ), A/V Support (Conference rooms, Event spaces, Google Hangouts, Zoom, Zoom Rooms, Chromebox for Meetings), Mobile Device troubleshooting (iOS, Android), Telephony, Inventory Management, Ticket Management (JIRA Service Management), basic network troubleshooting (VPN, Wireless)
**THE SKILL SET**:
- A bachelor's degree and/or at least 1-3 years of experience working in an IT Support function for a rapidly growing company or experience as a professional rodeo clown, whichever is less dangerous and unpredictable.
- Experience troubleshooting complex IT problems as people pace nervously in front of you, fretting loudly about their impending deadlines and loss of revenue, all while keeping a smile and fixing the problem without breaking a sweat. Singing is also acceptable, as long as you don't have a pitch problem.
- Experience deploying, configuring, maintaining and troubleshooting macOS and Windows desktop systems.
- Experience in a customer service role helping many different kinds of users both in person and remote.
- Experience configuring, running, and troubleshooting A/V in small and large conference rooms or spaces and helping run A/V meetings.
- Experience providing executive level IT support.
- Experience with physical inventory management and working cross-functionally with facilities and other departments.
- The ability to flourish as part of a team, be mentally flexible and be able to summon helpful spirits in times of crisis.
- English language
**BONUS POINTS**:
- Active Eventbrite user with a passion for live events
- Experience handling IT procurement
- Some experience with network infrastructure
- Vendor Management
**WHAT WE OFFER**
At Eventbrite, we strive to support our Britelings and their loved ones through different stages of life with robust and attractive benefits, financial and physical wellness options, and great perks.
Since Eventbrite went public on the New York Stock Exchange in 2018, all employees are granted a RSU plan (Restricted Stock Units). The earning of these stocks occur through periodical vestings and the best part is that it is deposited in your bank account in USD.
In addition to offering a competitive salary and company stock, we have other great benefits available. In the Briteland, you’ll find great medical plans, fertility and adoption benefits, wellness reimbursement, generous parental leave, on-site services, and much more.
**We care about your mental health and wellbeing**
Our employees enjoy free coaching sessions with Modern Health. We also offer free therapy sessions with a psychologist. You’ll also have access to private medical insurance for you and your family, that includes dental care. And if you like sports, we have our wellness program to pay for your gym expenses.
**Ongoing training and career development is an important part
-
L2 Technical Support Engineer
hace 6 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are seeking an L2 Technical Support Engineer to join our "DG" team who will be responsible for providing Technical-level assistance to our vendors. **Responsibilities**: - Research and identify solutions to software and hardware issues. - Diagnose and troubleshoot technical issues, including account setup and network configuration. - Ask...
-
L3 Technical Support Engineer E6
hace 3 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for L3 Technical Support Engineers to provide Technical-level assistance to our vendors. You will diagnose and troubleshoot software problems. **Responsibilities**: - Ability to understand large scale architecture and communicate with different responsible parties - Research and identify solutions to software/hardware issues -...
-
Technical Support Engineer
hace 5 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Support Engineer to join our "ZY" team and support our customers. You will be a person our customers trust as well as rely on you to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues and seeing problems through to...
-
Aci Network Engineer
hace 7 meses
Mendoza, Argentina Info Resume Edge A tiempo completoThe Network Engineer leads complex projects involving the level 2 technical support of ACI, Datacenter technology solutions with a focus on but not limited to network stability, scalability, and compliance. The Network Engineer responsibilities are to plan, configure, implement, and document solutions in a complex environment to support new and existing...
-
Overseas Entry-level IT Support Technician
hace 7 meses
Mendoza, Argentina The Language Doctors, Inc. A tiempo completo**THE LANGUAGE** DOCTORS, INC.** **OVERSEAS ENTRY-LEVEL IT SUPPORT TECHNICIAN** The Language Doctors is looking for a knowledgeable **Overseas Entry-Level IT Support Technician **to join our multicultural team. We are a linguistic service company that is deeply dedicated to breaking language barriers and connecting cultures worldwide. As a crucial member...
-
Technical Support
hace 1 día
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Support Engineer(ZY) to provide assistance to our customers. You will be the person our customers trust, and rely on to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues, and seeing problems through to resolution -...
-
Technical Support
hace 6 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are looking for a Technical Support Engineer to join our "DG" team to provide assistance to our customers. You will be the person our customers trust, and rely on to provide timely and accurate solutions to their technical problems. **Responsibilities**: - Taking an active role in customer-reported issues, and seeing problems through to...
-
Soporte It
hace 1 mes
Mendoza, Argentina Sharp Brains Ltd A tiempo completo2-4 years of experience in Onsite support - Knowledge and experience on windows 7 OS - Manage Desktop Devices (hardware, software and connectivity) incidents through to resolution. - Manage IMAC and desk side support services. - Manage hard and soft break fix services for laptops and desktops. - Support, Manage, Optimize and Maintain the configuration and...
-
L2 Technical Support
hace 4 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: **Responsibilities**: - Researching and identify solutions to software and hardware issues. - Diagnosing and troubleshooting technical issues, including account setup and network configuration. - Asking customers targeted questions to quickly understand the root of the problem. - Tracking computer system issues through to resolution, within...
-
DevOps Engineer Oportunidad de Relocalización
hace 7 meses
Mendoza, Argentina Prometeo Talent A tiempo completo**About us**: WorldQuant is a **global quantitative asset management firm **with over $7 billion in assets under management. Founded in 2007 by Igor Tulchinsky with the belief that talent is global, but opportunity is not, WorldQuant has _more than _**850 employees spread among 23 offices in 13 countries.** **What you'll be doing as a DevOps Engineer**: -...
-
Senior Ms .NET Software Engineer
hace 3 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are seeking a Senior.Net Software Engineer to join our "IH" team who will be involved in all areas of development from design to development to testing. More specifically, the Software Developer is responsible for building, enhancing, and maintaining the software including adapting it to new hardware, improving its performance, and upgrading...
-
Security Iam Engineer
hace 4 meses
Mendoza, Argentina Techunting A tiempo completoDescription As a Security Engineer in Identity Management, you will play a pivotal role in collaborating with various business areas and Information Technology teams to develop standards, processes, and systems that secure identities, facilitating our rapid growth and efficiency. You will be instrumental in crafting a security vision that aligns with our...
-
IT Jobs con Visado para España ✈️#itjobs..
hace 2 días
Mendoza, Argentina Prometeo Talent A tiempo completoSi estas interesado en mudarte a** Madrid **o **Barcelona **con un permiso de trabajo gestionado por la empresa para desarrollar tu carrera o **vives en España con un permiso de trabajo y necesitar renovarlo o deseas cambiar de proyecto**, tenemos las siguientes oportunidades abiertas a ciudadanos latinoamericanos con relocación incluida. - ️ Senior Java...
-
DevOps Engineer 2808
hace 2 días
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are seeking a DevOps Engineer to join our team. As a DevOps Engineer, you will be responsible for achieving automation and orchestration of tools, monitoring the product's security and health. You will be working closely with our Software Engineers and supporting them with a full set of DevOps tools and processes that will result in a fully...
-
DevOps Engineer
hace 3 semanas
Mendoza, Argentina KTP Software Solution A tiempo completo**Responsibilities**: - Project Planning - work closely with development teams, provide guidance and expertise on system options, risk, impact and costs vs. benefits. - Development - install and configure solutions, assist with all stages of test data, perform script maintenance and updates. - Deployment - build automated deployments. Deploy new modules and...
-
Principal Platform Engineer
hace 2 semanas
Mendoza, Argentina Wakapi A tiempo completo**The Role**: The Principal Platform Engineer is a leadership role on the platform engineering "DG" team tasked with ensuring architecture and engineering tasks are managed in collaborative way. This position also acts in an engineering role to design, POC and deliver solutions based on business requirements and technical best...
-
QA Engineer
hace 3 semanas
Mendoza, Argentina Flowserve Corporation A tiempo completo**Role Summary**: Effectively lead the Disassembly-Cleaning-Inspection process, including industrial engineering activities and item management, of any pump (Repair or Upgrade). Determine the scope of repair of a pump The QA Engineer is responsible for inspecting the pump, determining the scope of repair and defining the budget for said repair. And it is...
-
L3 Technical Support Specialist
hace 4 meses
Mendoza, Argentina Wakapi A tiempo completo**The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...
-
Cloud Security Engineer
hace 4 meses
Mendoza, Argentina Avature A tiempo completoAvature is a sophisticated SaaS platform that relies on a robust infrastructure, combining AWS and our own datacenters to stay performant, reliant, and secure. As Cloud Security Engineer, you’ll be responsible for maintaining our platform’s security as it continues to grow, coming up with creative solutions to the unique challenges we face. Your...
-
Cloud Security Engineer
hace 8 meses
Mendoza, Argentina Avature A tiempo completoAvature is a sophisticated SaaS platform that relies on a robust infrastructure, combining AWS and our own datacenters to stay performant, reliant, and secure. As Cloud Security Engineer, you’ll be responsible for maintaining our platform’s security as it continues to grow, coming up with creative solutions to the unique challenges we face.**Your...