Empleos actuales relacionados con Product Support Specialist - Mendoza - Wakapi

  • Associate Technical Support Specialist

    hace 2 meses

    Mendoza, Argentina Ecolab A tiempo completo

    En **Ecolab** nos encontramos en la búsqueda de una/un **Assoc. Technical Support Specialist** para nuestra división de **Alimentos y Bebidas **en **Godoy Cruz, Mendoza.** **Lo que vas a hacer**: - Asesoramiento al área técnico/comercial de Argentina. - Equipamiento de dosificación y control de químicos para aplicaciones en la industria de Alimentos...

  • Junior QA Automation Specialist

    hace 1 mes

    Mendoza, Argentina AgileEngine A tiempo completo

    Job Title: Junior QA Automation SpecialistWe are seeking a highly motivated and detail-oriented Junior QA Automation Specialist to join our team at AgileEngine. As a Junior QA Automation Specialist, you will play a key role in ensuring the quality of our software products by designing, implementing, and executing automated tests.Key Responsibilities:Plan and...

  • Product Specialist

    hace 3 semanas

    Mendoza, Argentina Avature A tiempo completo

    About the RoleWe are seeking a highly skilled Product Analyst to join our team at Avature. As a Product Analyst, you will play a critical role in the development process of our highly configurable platform.Key ResponsibilitiesBe the main point of contact for the functional aspects of your assigned areas, both internally and externally.Develop a thorough...

  • Technical Support Specialist

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    To make sure that our SaaS platform is always business advantage (and never a technical difficulty), our Customer Support Specialists play a multifaceted role that makes them a key component of the Avature user experience. These specialists are the first in line to give support to our customers, whatever the issue might be. They perform complex technical and...

  • Product Marketing Specialist, Proficient in English

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    The Product Marketing team is in charge of designing the product’s roadmap, aligning with market requirements and those of our internal teams. In a software company like ours, Product Marketing plays a principal role, significantly and strategically impacting both the engineering and sales areas. As a Product Marketing Specialist, you will play an...

  • Marketing Automation Specialist

    hace 5 meses

    Mendoza, Argentina Eddy Pump A tiempo completo

    We are a prominent group of industrial equipment B2B companies dedicated to delivering high-quality products and services to our global clientele. We prioritize innovation and customer satisfaction in everything we do. We are currently seeking a talented Marketing Automation Specialist to join our team and assist in leveraging HubSpot for our marketing...

  • Information Systems Specialist

    hace 3 meses

    Mendoza, Argentina Techunting A tiempo completo

    Description This position is focused in systems administration and is responsible for system and network operations, while also supporting, developing, testing and implementing various programs and IT systems. **Requirements**: Engaging and participating in the efficient design, provisioning, installation/configuration, operation, and maintenance of...

  • Product Demo Services Specialist

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    The Sales Enablement team is responsible for product messaging during deal conversations and presentations. They provide our Sales team with the right tools to showcase our products to prospects and customers, ensuring any necessary materials are available and accurate. The go-to team for deal support, Sales Enablement collaborates with Sales and Sales...

  • Renewals Specialist

    hace 5 meses

    Mendoza, Argentina Avature A tiempo completo

    As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...

  • Renewals Specialist

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    As a SaaS (Software as a Service) business, contract renewal is a critical function to support both our growth and day-to-day operations. Every customer is unique, and we work with some of the largest and most dynamic companies in the market. As a Renewals Specialist you will have the opportunity to learn to develop and negotiate commercial proposals to meet...

  • L3 Technical Support Specialist

    hace 2 meses

    Mendoza, Argentina Wakapi A tiempo completo

    **The Role**: We are seeking an L3 Technical Support Engineer to provide Technical-level assistance to our vendors. You will be responsible for several enterprise-level Managed File Transfer (MFT) solutions, which include the build-out of new workflows, as well as updates and support/repairs of existing critical, time-sensitive internal and B-2-B data...

  • Operations Support Specialist

    hace 5 meses

    Mendoza, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...

  • Operations Support Specialist

    hace 5 meses

    Mendoza, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...

  • Sales Support Representative

    hace 2 meses

    Mendoza, Argentina Flowserve Corporation A tiempo completo

    **Role Summary**: The Sales Support Representative (SSR) collaborates with Engineering, Manufacturing, Quality and other departments to respond to customer inquiries. The position works with the Sales leadership team in driving key initiatives and helping the Flowserve to achieve its goals and maximize sales bookings and opportunity pipelines. The SSR will...

  • Database Operations Specialist

    hace 2 días

    Mendoza, Argentina Avature A tiempo completo

    At Avature, we are seeking an exceptional Database Operations Specialist to join our team. This role plays a critical part in ensuring the optimal performance and security of our databases. Key Responsibilities: Design, write, and improve scripts to automate database administration and operate database tasks. Support other teams by advising them on...

  • Product Analyst

    hace 5 meses

    Mendoza, Argentina Avature A tiempo completo

    We believe product analysis is a cornerstone in the development process of our highly configurable platform. Focusing on our portal-based products (but never losing sight of the solutions as a whole), our Internal Portal Services Product Analysts translate use cases to functional documentation through a detailed analysis of possible scenarios.**Your...

  • Product Analyst

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    We believe product analysis is a cornerstone in the development process of our highly configurable platform. Focusing on their assigned main functionality (but never losing sight of the platform as a whole), our Product Analysts translate features' use cases to functional specifications through a detailed analysis of possible scenarios. Your challenges and...

  • Talent Acquisition Specialist, Proficient in English

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    Our Talent Acquisition Specialists work according to international standards, and play an essential part in Avature, a market leader software for talent management and talent acquisitions. Our Talent Acquisition Specialist are protagonists set out to build a team of the most talented specialists in the software industry—a highly competitive work...

  • Talent Acquisition Specialist, Proficient in English

    hace 5 meses

    Mendoza, Argentina Avature A tiempo completo

    -Our Talent Acquisition Specialists work according to international standards, and play an essential part in Avature, a market leader software for talent management and talent acquisitions. Our Talent Acquisition Specialist are protagonists set out to build a team of the most talented specialists in the software industry—a highly competitive work...

  • Budgeting Specialist

    hace 2 meses

    Mendoza, Argentina Avature A tiempo completo

    As our company grows, our financial operations become more sophisticated and so do the analytics required to obtain the most relevant information to support them. For that purpose, you’ll join a team of finance analytics experts to carry out a wide variety of projects and asses each for specific data and process needs. You’ll have the opportunity to...

Product Support Specialist

hace 4 meses

Mendoza, Argentina Wakapi A tiempo completo

**The Role**:
We are looking for a Product support specialist to join our "IC" team. You will be responsible for assisting customers with technical issues or inquiries related to a particular product or service. They should possess a combination of technical expertise, customer service skills, and problem-solving abilities.

**Responsibilities**:

- Product Knowledge: A product support specialist should have a deep understanding of the product or service they are supporting. They should be familiar with its features, functionalities, and technical specifications.
- Troubleshooting: The ability to diagnose and resolve technical issues is crucial. Product support specialists should be adept at troubleshooting problems reported by customers and providing effective solutions.
- Customer Assistance: They should possess excellent customer service skills and the ability to communicate clearly and effectively with customers. This includes active listening, empathizing with customer concerns, and providing accurate and timely information or guidance.
- Documentation and Reporting: Maintaining detailed records of customer interactions, reported issues, and resolutions is essential. Product support specialists should document cases, update knowledge bases or FAQs, and provide reports on common issues or trends.
- Training and Onboarding: Depending on the product or service, a support specialist may be responsible for training customers on how to use the product effectively. They should be able to explain complex concepts in a simplified manner and provide training materials or resources.
- Collaboration: Working collaboratively with cross-functional teams, such as developers, engineers, or sales representatives, may be required. Product support specialists should be able to effectively communicate customer feedback, escalate critical issues, and collaborate on resolving complex problems.
- Continuous Learning: Technology and products evolve over time, so a product support specialist should stay updated with the latest product releases, features, and industry trends. This allows them to provide accurate and up-to-date information to customers.
- Multitasking and Time Management: Prioritizing and managing multiple customer inquiries simultaneously is often necessary. Product support specialists should have good organizational skills and the ability to work efficiently under pressure.
- Adaptability and Flexibility: Each customer inquiry may present a unique challenge. Being adaptable and flexible in approaching different issues is important for providing effective support and finding appropriate solutions.
- Problem-solving Mindset: Product support specialists should have a proactive and analytical approach to problem-solving. They should be able to identify patterns, troubleshoot root causes, and propose improvements to enhance customer experience.

**Requirements**:

- Bachelor’s degree in Computer Science or Computer Engineering
- 3-4 years of experience in Java/Scala and React JS/Backbone.
- Good understanding of MySQL, OOP and Rest APIs.
- Good understanding of AWS.
- Delivery oriented person.
- Multi-tasking person.
- Good testing skills.
- Good verbal and written English communication skills.
- Experience in the Agile software development process.

Wakapi Web