Operations Support Specialist

hace 3 semanas


Santa Fe de la Vera Cruz, Argentina Varsity Tutors A tiempo completo

**Responsibilities**: may include some or all of the following tasks;
- Provide Customer Support to Contracted Tutors
- Account Setup
- Specific Student Opportunities or Assignments
- Tutoring Products
- Technical Issues
- Scheduling Conflicts
- Payment and Payroll
- And more
- Provide guidance and assistance to tutors about:

- Resolve Technical Issues for both Instructors and Students
- Resolve technical issues for both instructors and students
- Assist customers and tutors in realtime on chat and video with technical issues
- Follow process to submit to engineering if the issue can not be resolved immediately
- Support and Audit Tutoring Sessions
- Monitor live online classes
- Assist instructors on starting and ending class sessions
- Provide Insights for School System Partners
- Handle complaints, provide appropriate solutions and alternatives
- Measure quality inputs, such as compliance to client-defined requirements, tutor preparedness, and platform ease of use.
- Address defects that require intervention on behalf of our clients, such as replacing tutors when necessary and escalating issues that prevent student learning

**Qualifications**:

- Level B2 English proficiency
- Experience with Google documents
- Professional experience in recruiting, education, customer service, retail, or another fast-paced environment preferred or a bachelor's degree
- Experience with technical support preferred
- Strong analytical and problem-solving skills
- Comfortable performing all job responsibilities on a laptop or computer
- Able to perform basic technical troubleshooting with work equipment
- Highly adaptable to change and thrives in a fast-paced environment
- Self-starter with exceptional attention to detail
- Excellent time management and organizational skills. Ability to work independently.
- Ability to multitask in a dynamic environment where priorities change quickly.
- Willingness and ability to quickly learn business practices, policies and procedures.
- Ability to work full-time 40 hours a week, with at least 1 evening and 1 weekend day required based on available shifts (shifts to be adjusted seasonally based on demand if needed). Operating day is from 8:00am - 8:00pm CDT.
- High-speed Internet access (25 Mbps download, 10 Mbps upload) via wired ethernet connection; no Wi-Fi, Satellite or Cellular Hotspot or Cellular Internet
- A quiet work environment that promotes focus

**Location**: Fully Remote - Based in Santa Fe, Argentina

**About Nerdy**:
**Varsity Tutors Leadership Principles**

Relentless Focus on Customers
- Comfort with Ambiguity
- Ownership
- Simplify
- Intellectual Curiosity
- Build Teams
- Think Big
- Insist on High Standards
- Bias for Action
- Build Trust
- Go Deep
- Have Conviction
- Deliver Results
- Are Right, a Lot

**Benefits**:

- Competitive Hourly Rate ($9.50/hr USD)
- Full-Time Position (40 hours per week)
- Fully Remote Position
- A once-in-a-lifetime opportunity to help transform how the world learns
- A fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture
- Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)_



  • Santa Fe de la Vera Cruz, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • San Salvador de Jujuy, Jujuy, Argentina Pulpo A tiempo completo

    Pulpo is looking a highly motivated, self-directed Product Operations Specialist who is passionate about creating workflows to improve Operational performance and communicating with more than 18 markets across US.You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out workflows and products that...


  • Santa Fe de la Vera Cruz, Argentina Uniti Med A tiempo completo

    Is your heart yearning for an exciting adventure? Eager to experience life in a different place but feel stuck in a job that isn’t flexible? Discover a thrilling adventure that you will love, tailored just for you as a traveling healthcare professional. Traveling offers you the choice in destination and timing! Uniti Med offers personalized healthcare...


  • Santa Fe de la Vera Cruz, Argentina Varsity Tutors A tiempo completo

    Varsity Tutors is searching for a highly-skilled, action-oriented **Senior DevOps Engineer in **South America. This role will work with the rest of the DevOps Team to ensure that Varsity Tutors delivers learning solutions that are highly scalable, flexible, and customer-focused. This person will also be proactive in driving the continuous improvement of our...


  • Departamento de General Alvear, Argentina DeLaval A tiempo completo

    Technical Support Specialist at DeLavalRequisitos: Residir en algunas de las siguientes localidades: San Francisco, Rafaela, San Jorge, El Trébol, Las Rosas y zonas aledañas. Graduado, o próximo a graduarse en carrera de Ingeniería Electrónica. Inglés intermedio. Disponibilidad para viajar Capacidad de autogestión, orientado a objetivos.Mantener...


  • San Carlos de Bariloche, Río Negro, Argentina AgileEngine A tiempo completo

    AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc. 5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia.If you like a challenging environment where you're working with the best and are encouraged...

  • Service Supervisor

    hace 4 semanas


    Santa Fe de la Vera Cruz, Argentina Cummins A tiempo completo

    Service Supervisor Our culture believes in _POWERING YOUR POTENTIAL_. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems. We believe in flexibility for you to explore your passions while making an impact through meaningful work...


  • La Plata, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • La Plata, Argentina Varsity Tutors A tiempo completo

    **Responsibilities**: may include some or all of the following tasks; - Provide Customer Support to Contracted Tutors - Account Setup - Specific Student Opportunities or Assignments - Tutoring Products - Technical Issues - Scheduling Conflicts - Payment and Payroll - And more - Provide guidance and assistance to tutors about: - Resolve Technical Issues for...


  • San Carlos de Bariloche, Argentina AgileEngine A tiempo completo

    AgileEngine is a top-ranking provider of software solutions to Fortune 500, Global 500, and Future 50 companies. Listed on Inc. 5000 among the fastest-growing US companies, we are always open to talented software, UX, and data experts in the Americas, Europe, and Asia.If you like a challenging environment where you’re working with the best and are...

  • Onboarding Specialist

    hace 2 semanas


    Departamento de General Belgrano, Argentina Unilever A tiempo completo

    Compre Ahora está contratando un/a Onboarding Specialist para Buenos Aires, ArgentinaCompre Ahora es un marketplace B2B enfocado en mejorar y digitalizar la experiência de abastecimiento de los comercios minoristas de toda Argentina permitiéndoles comprar de manera online gran variedad de productos y marcas. Compre Ahora es una empresa digital que ya...


  • Partido de Vicente López, Argentina Parexel A tiempo completo

    The Senior Procurement Specialist-CoE Contracting will develop strong business relationships with customers (internal and external) typically at a mid-management or higher level. They must analyze and understand complex customer requirements to provide professional advice and ongoing support to meet business and strategic requirements. This role provides...


  • Santa Fe, Santa Fe, Argentina Uniti Med A tiempo completo

    Is your heart yearning for an exciting adventure? Eager to experience life in a different place but feel stuck in a job that isn't flexible? Discover a thrilling adventure that you will love, tailored just for you as a traveling healthcare professional. Traveling offers you the choice in destination and timing Uniti Med offers personalized healthcare travel...

  • Growth Specialist

    hace 1 mes


    La Plata, Argentina Borsos Media A tiempo completo

    Company Overview: At Borsos Media, we pride ourselves on operating as a cohesive unit, driven by a team of skilled and dependable professionals. Our mission is to cultivate strong business partnerships with our clients, ensuring that we understand and fulfill their individual needs with excellence. As we continue to expand our operations, we are seeking a...


  • San Salvador de Jujuy, Jujuy, Argentina Cona Consultores SRL A tiempo completo

    Cona Consultores is looking for a E-COMMERCE SPECIALIST for an important Telecommunications Company.This role will be responsible for online GTM control, product, activity, flow rate, content, service delivery and operation, or merchant management, have a strong sense of closed-loop management, and be able to work independently.Main tasks:Online GTM control:...


  • San Salvador de Jujuy, Jujuy, Argentina Cona Consultores SRL A tiempo completo

    Cona Consultores is looking for a E-COMMERCE SPECIALIST for an important Telecommunications Company.This role will be responsible for online GTM control, product, activity, flow rate, content, service delivery and operation, or merchant management, have a strong sense of closed-loop management, and be able to work independently.Main tasks:Online GTM control:...

  • Oil Operator

    hace 2 semanas


    La Plata, Argentina Trafigura A tiempo completo

    **Main Purpose**: Reporting to the Operations Manager, the main purpose of the position is handling the commercial physical oil products operations for the company in Latin America and give support to the trading dept. **Knowledge Skills and Abilities, Key Responsibilities**: Knowledge and Skills: - University graduates of the following careers: Foreign...

  • Onsite IT Tech Support

    hace 2 semanas


    Departamento de Victoria, Argentina Siemens Energy A tiempo completo

    Experienced ProfessionalLET'S TALK ABOUT YOU Bachelor'sdegree in Information Technology, or equal, with handson experience in ITimplementation in a local / global setup 810years of total working experience in a similar role, ideally including Technicaland user support ManagingDigital Workplaces in a global environment Serviceanalysis and Problem Solving IT...

  • Offshore Operations

    hace 2 semanas


    Partido de Avellaneda, Argentina AMZUR A tiempo completo

    ROLE EXPECTATIONOffshore Operations & Practice Manager - NetSuiteAbout AmzurBringing People, Processes, Technology, and Culture TogetherAmzur Technologies, Inc. (Amzur) is an award-winning, ISO 9001:2008 certifiedcompany based in Tampa, FL, serving customers across the globe. Our main focus ison IT services that help SMB companies accelerate their business...

  • Oil Operator

    hace 2 semanas


    La Plata, Buenos Aires, Argentina Trafigura A tiempo completo

    Main Purpose:Reporting to the Operations Manager, the main purpose of the position is handling the commercial physical oil products operations for the company in Latin America and give support to the trading dept.Knowledge Skills and Abilities, Key Responsibilities:Knowledge and Skills: University graduates of the following careers: Foreign Trade,...