Customer Experience Coordinator

hace 6 meses

Buenos Aires, Argentina DSM-Firmenich A tiempo completo

**Location**: Don Torcuato, Buenos Aires, Argentina

**Job Model**: Hybrid

This role involves analyzing and resolving customer and sales inquiries promptly. Strong communication and organizational skills will help you share positive information about our products, process orders efficiently, and provide effective customer support. Proficiency in data entry, basic accounting, and software usage, along with your dedication to building lasting customer relationships, will contribute to achieving monthly shipment goals and maintaining accurate records.

At dsm-firmenich people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

**Key Responsabilities**
- Process and prioritize incoming orders efficiently.
- Assess customer needs and recommend suitable solutions
- Provide comprehensive customer support, addressing inquiries and resolving issues related to invoicing, shipping, and complaints.
- Ensure prompt order acknowledgment and communication.
- Maintain accurate customer records, facilitate order fulfillment, and manage returns, while also offering detailed reporting and acting as a bridge between customers and internal departments for seamless issue resolution

**You bring**
- Graduated in Business studies, Communication Science or similar
- At least 2 years of experience in Customer Service
- Advanced skills in Microsoft Office (Excel), SAP experience is preferred
- Strong written and verbal communication skills
- Exceptional organizational and multitasking skills for success in a fast-paced setting
- Intermediate / Advanced level of English

**We bring**
- A rich history and a promising future of bold scientific innovation and passionate creation with our customers
- A space to grow by encouraging and supporting curiosity and an open mindset
- A culture that prioritizes safety and well-being, both physically and mentally
- The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose
- A flexible work environment that empowers people to take accountability for their work and own the outcome
- Barrier-free communities within our organization where every employee is equally valued and respected - regardless of their background, beliefs, or identity

ext

Equal Opportunities Commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at dsm-firmenich.
dsm-firmenich is an Equal Opportunity and Affirmative Action Employer.
dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.
We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life every day, everywhere, for billions of people.

  • Customer Service Coordinator

    hace 6 meses

    Buenos Aires, Argentina Sagan A tiempo completo

    Job Title: Customer Service Coordinator - LatamLocation: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule. Job Description: As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails. This role blends customer support with sales...

  • Travel Experience Coordinator

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Magical Destinations Travel A tiempo completo

    Magical Destinations Travel is a leading travel company that offers a rewarding career in the travel industry. We are currently seeking a Travel Experience Coordinator to join our dedicated team.We pride ourselves on creating a professional, supportive, and collaborative environment where you can grow, build lasting relationships, and continuously...

  • Customer Booking Coordinator

    hace 1 semana

    Buenos Aires, Argentina An Epic Adventure A tiempo completo

    Job Title: Customer Booking CoordinatorLocation: RemoteJob Type: Full-Time About Us:We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team and ensure...

  • Relaxation Experience Coordinator

    hace 4 semanas

    Buenos Aires, Buenos Aires C.F., Argentina AIRE Ancient Baths A tiempo completo

    About Us:AIRE Ancient Baths is a unique wellness destination where time stands still. Inspired by ancient civilizations, our spas are located in restored historical buildings in the heart of globally acclaimed cities. With 8 international centers and upcoming locations in New York and Toronto, we pride ourselves on our international presence and warm work...

  • Travel Experience Coordinator

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Magical Destinations Travel A tiempo completo

    At Magical Destinations Travel, we're seeking a highly skilled Remote Travel Coordinator to join our dedicated team.We pride ourselves on creating a professional, supportive, and collaborative environment where you can grow, build lasting relationships, and continuously learn.What We Offer:· Multiple Training Opportunities: Our extensive training support...

  • Global Travel Experience Coordinator

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Magical Destinations Travel A tiempo completo

    We are seeking a motivated Global Travel Experience Coordinator to join our dynamic team at Magical Destinations Travel.As a key member of our team, you will have the opportunity to develop valuable skills and contribute to creating personalized travel experiences for our clients.The ideal candidate will possess strong leadership and persuasion skills, with...

  • Global Travel Experience Coordinator

    hace 6 días

    Buenos Aires, Buenos Aires C.F., Argentina Magical Destinations Travel A tiempo completo

    Exciting Opportunity at Magical Destinations TravelYour Gateway to a Rewarding Career in Remote WorkWe are seeking a highly skilled and motivated Global Travel Experience Coordinator to join our dedicated team. At Magical Destinations Travel, we pride ourselves on creating a professional, supportive, and collaborative environment where you can grow, build...

  • Visual Retail Coordinator

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina JD A tiempo completo

    About Us">Established in 1981, JD Group is a leading omni-channel retailer of Sports Fashion, Outdoors and Gyms with over 60,000 colleagues and over 3,400 stores across several retail fascias in over 30 markets around the world.">We want to be the leading global omnichannel retailer in the sports and outdoor industry. To achieve this, we are seeking a...

  • Customer Delivery Coordinator

    hace 4 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Motorpoint A tiempo completo

    About the RoleWe are seeking a highly organized and customer-focused individual to join our team as a Customer Delivery Coordinator. In this role, you will play a key part in ensuring the smooth and timely delivery and collection of vehicles, while providing exceptional customer service.Key ResponsibilitiesCustomer CommunicationAct as the primary point of...

  • Customer Experience Professional

    hace 3 semanas

    Buenos Aires, Buenos Aires C.F., Argentina MPB A tiempo completo

    MPB Customer Experience TeamAre you a creative problem solver looking for a fulfilling career in customer experience? We are seeking an experienced customer support professional to join our team in Berlin!As a Customer Experience Advisor, you will be responsible for providing exceptional technical support to our customers via live chat, email, and phone. You...

  • Customer Experience Manager

    hace 4 semanas

    Buenos Aires, Buenos Aires C.F., Argentina Maersk A tiempo completo

    Customer Experience SupervisorWe are seeking a highly skilled Customer Experience Supervisor to join our team at Maersk. As a key member of our operations team, you will be responsible for ensuring the delivery of exceptional customer service and driving business growth through strategic logistics management.Key Responsibilities:Lead a team of Customer...

  • Sales Coordinator

    hace 8 meses

    Buenos Aires, Argentina Hilton A tiempo completo

    Sales Coordinator A Sales Coordinator will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team to develop future and repeat business. **What will I be doing?** As Sales Coordinator, you will fully support, from administrative, customer service, and sale lead development perspectives, the Sales team...

  • Destination Experience Coordinator

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Magical Destinations Travel A tiempo completo

    We are seeking a driven and innovative Destination Experience Coordinator to join our passionate team at Magical Destinations Travel.The successful candidate will have the opportunity to develop valuable skills and contribute to creating personalized itineraries for our customers.This role offers a significant amount of responsibility with accountability for...

  • Adventure Experience Coordinator

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina An Epic Adventure A tiempo completo

    About Us: We're An Epic Adventure, a leading provider of remote adventure experiences that bring the thrill of outdoor activities to clients worldwide.Salary: $65,000 - $75,000 per annum (dependent on experience)Job Description:We're seeking a highly motivated and detail-oriented Adventure Experience Coordinator to join our remote team. In this role, you...

  • Senior Production Coordinator

    hace 5 días

    Buenos Aires, Buenos Aires C.F., Argentina Sagan A tiempo completo

    **Job Title:** Senior Production Coordinator**Location:** Remote, CST Time Zone**Salary Range:** Up to $1,800 per monthWe are seeking a highly organized and detail-oriented individual to manage customer repair schedules as our new Senior Production Coordinator. This role requires effective communication skills, strong organizational abilities, and a...

  • Customer Experience Champion

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Cuckoo A tiempo completo

    About Us:Cuckoo is a UK-based broadband provider dedicated to delivering exceptional customer experiences. Our team strives to make customers feel valued and supported, ensuring their lives are easier and broadband speeds faster.We've received top ratings for our customer service from MoneySavingExpert, and we're committed to becoming the UK's most...

  • Customer Experience Advocate

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina Cuckoo A tiempo completo

    About Us:We're Cuckoo, a company dedicated to delivering exceptional broadband experiences that exceed our customers' expectations. Our mission is to create smooth and stress-free journeys for our users, providing the best support when it's needed.Our Customer Care team plays a vital role in achieving this goal, offering an excellent customer experience...

  • Project Coordinator

    hace 1 semana

    Buenos Aires, Argentina Sagan A tiempo completo

    Job Title: Project CoordinatorLocation: Remote (EST Time Zone)Salary Range: Up to 2,250 USD Work Schedule: Monday to Friday, 8:00 AM to 5:00 PM (EST)NOTE: INDEPENDENT CONTRACTOR POSITIONCompany Overview:Sagan is an exclusive membership community connecting top executives, founders, and CEOs with global talent, focusing on regions like Latin America, the...

  • Customer Experience Advocate

    hace 3 días

    Buenos Aires, Buenos Aires C.F., Argentina David Kennedy Recruitment A tiempo completo

    At David Kennedy Recruitment, we are seeking a highly skilled Customer Care Specialist to join our client's team in Slovenia. This is a full-time position that offers the opportunity to work remotely and provides an excellent remuneration package based on experience, skills, and performance.About the RoleThis role involves delivering exceptional customer...

  • Customer Experience Liaison

    hace 1 semana

    Buenos Aires, Buenos Aires C.F., Argentina Ovextech A tiempo completo

    About Ovextech:A company driven by innovation and growth, providing tailored services including Inbound & Outbound Services, Technical Support, Live Chat Support, and Medical Billing Services.A Customer Service Representative will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer...