Onsite Technician

Deliver exceptional help desk support to onsite end-users.
- Argentina - Olivos, Provincia de Buenos Aires
- Professionals
- Full-time

**—** Your Benefits **—****:

- Buddy program- Flat hierarchies- Internal career development- International environment- Mentor program- Onboarding program- Unlimited employment contract**Your skills**:

- Advance English - Able to speak/write/listen (B2 or above)
- Troubleshooting hardware, software, operating system issues
- Basic knowledge of networking to perform smart hand activity under instruction-based activities at sites
- Excellent time management skill
- Problem solving

**Your Tasks**:
JOB DUTIES:

- 18 months of IT experience (or equivalent)
- Responding to client support queries. (Service Now, Remedy, Jira.)
- Hands on experience in installing, troubleshooting and fixing desktop, printer, laptop and other computer peripheral hardware problems.
- Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
- Talking to clients through basic problem-solving processes.(Kiosk environment.)
- Installing and upgrading hardware and software systems. (Imaging and Reimaging.)
- Utilise excellent customer service skills and exceed end users' expectations.
- Properly escalate unresolved queries to the next level of support.

**Be part of us**:
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.