Country Study Operations Manager
hace 8 meses
The Country Study Operations Manager (cSOM) is responsible for regional/country level activities from study startup through conduct and study close. The cSOM will be assigned one or more studies and will be tasked with taking on several responsibilities in support of the larger Study Management deliverables. The cSOM partners with the Global Study Manager, sCOM, Study Start Up Project Manager, Site Intelligence Lead, Country Trial Manager, Site Excellence Partners, Site Relationship Partners, Site Care Partners, Contracts Lead, Regulatory Affairs, pCRO and others as required to ensure a coordinated approach to study start up, execution and close out. The cSOM has exceptional knowledge in managing and coordinating specific tasks and responsibilities as part of the larger Study Management team. The cSOM provides leadership and strategic planning and organization skills to ensure the operational delivery of tasks within one or more studies, in accordance with the appropriate quality standards including ICH/GCP standards, SOPs, local operating guidelines and local regulatory requirements, as applicable. The cSOM may be responsible to independently take on the closing out of one or more studies post database lock.
Accountable for the execution of tasks and developing solutions to problems as needed to support deliverables. The cSOM will be fully accountable and responsible for tasks as designated on the study by the Global Study Manager which may include:
- Regional/Country level implementation of Startup and Site Activation Plans
- Regional/Country level Recruitment Strategy
- Responsible for development of Country level plans
- Communication with internal stakeholders and pCRO as applicable and as listed above to ensure efficient and timely study delivery of the agreed plans
- Responsible for country vendor management and oversight including follow up and coordination of vendor deliverables
- Responsible for ensuring the follow up and coordination of Regional/site QEs, PDs, data issues, metrics review, site issues/risks, audit responses, etc.
- Work independently and exercise their own judgement and be a resource for others.
- Responsible for management/oversight of regional/country level activities from study startup through conduct and study close
- May manage the start up process in countries assigned and/or oversee pCRO responsible for these activities as applicable
- Through the Site Care Partner supports the Country/investigator outreach process, site identification and feasibility ensuring countries/sites can meet all study protocol requirements
- Provides country level input on Startup and Recruitment milestones as provided by Site Care Partner to Global Study Manager during planning
- Is accountable for overseeing Site Care Partner for assigned studies at country level in accordance with the overall project plan, manages and maintains accurate country level plans (e.g. timelines, budget, risk and quality plans)
- Collaborates with accountable roles to identify and manage deviations and risks in study startup and execution and implements mitigation strategies as required. Is also accountable for resolution of Site Activation escalations to Study Teams including offering options for mitigation
- Leader of the Local Study Team (core members: (Lead) Site Care Partners Clinical Trial Assistant, ad hoc members: ICL, Site Activation Partner, CTRO and Local Regulatory, Medical Affairs colleagues and other key stakeholders as required)
- Ensures compliance to relevant Global and Local, internal and external requirements and regulations
- Ensures timely communication bidirectionally between the global and local study team.
- Provides protocol level guidance and support to responsible Local Study Team members as applicable.
- Liaise with Site Care Partner, Lead Site Care Partner, Site Activation Partners and Regulatory colleagues in country to agree on submission strategy to Health Authorities and Ethic Committees
- Utilizes roles in country such as Lead Site Care Partner, and expert roles such as Contracts Leads, Site Activation Partners to provide the Global Teams with local intelligence and operational nuances to be considered
- Follows up on region/country level issue status to ensure resolution.
- Identifies country level trends to improve deliverables processes as needed
- Utilizes country intelligence to provide input on country specific risks into preparation of Investigational Quality Management Plan, Study Monitoring Plans, ensures PTMF completeness and oversight of all relevant compliance activities for allocated studies
- Ensures audit/Inspection readiness during start-up and conduct
- Manages applicable Quality Events with local team as applicable and required
- Coordinates effective site recruitment planning to allow for implementation of plans at the country and site level, consistent with global plan and local targets
- Responsible to drive and ensure delivery of data cleaning deliverables for
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