Sr. Engagement Manager

hace 4 semanas


Buenos Aires, Argentina Amazon Web Services Argentina S.R.L. A tiempo completo

7+ years of technical specialist, design and architecture experience
- 5+ years of database (eg. SQL, NoSQL, Hadoop, Spark, Kafka, Kinesis) experience
- 7+ years of consulting, design and implementation of serverless distributed solutions experience
- 5+ years of software development with object oriented language experience
- 3+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
- 7+ years of external or internal customer facing, complex and large scale project management experience
- Bachelor's degree, or 7+ years of professional or military experience

The Role
Our Amazon Web Services (AWS) Professional Services organization engages in a wide variety of projects to help our customers and partners remove constraints and accelerate their journey to AWS. We provide the best practices, collective customer experiences, and obsess about strong successes for our customers.
We are hiring a Senior Engagement Manager capable of leading internal AWS, external partners, and customer teams to deliver AWS cloud products and services that enable our customers to realize their business outcomes. You will need to draw on your customer-facing skills and technical acumen to understand customer requirements and enable them to implement their digital transformation projects.
You will be collaborating with many stakeholder groups to support requirements gathering and scope definition. You will be working on an ongoing basis to proactively implement best practices for our customers and help identify and close project gaps working with all levels of organizations. Typical engagements include: Cloud Strategy and Business Case Development, Cloud Suitability and Migration Assessments, Cloud Architecture Design and Implementation, On-Premise to Cloud Migrations, and Cloud Organizational Alignment.
RESPONSIBILITIES AND ABILITIES INCLUDE
DELIVERY
- Collaborate with AWS field sales, pre-sales, training, and support teams to seek to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.
- Plan, organize, and manage all phases of the project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, project milestones, budgets and defining success criteria.
- Manage engagement goals and lead teams to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.
- Work with stakeholders and AWS sales teams to amend the contractual scope, financials, and expected timelines
- Ability to take ownership, work under pressure, stay within budget, and meet deadlines
- Hold internal and external teams accountable, redirect when needed, and manage customer expectations throughout engagements.
- Works effectively in a dynamic environment with changing priorities and able to take proactive steps to ensure teams meet or exceed customer expectations.
- Ability to be self-directed and effective working independently, yet equally comfortable contributing in a global team environment
- Results-oriented, prioritizes work activities, plans and stays organized in order to meet commitments.
- Ensures AWS and Partner teams meet or exceed customer business objectives

SOLUTIONS
- Lead individuals, teams, or multiple groups and play an active role in analyzing project goals, creating a plan to achieve those goals, and then guiding AWS team members, customer stakeholders/SMEs and potentially other third parties to achieve those goals while understanding the client environment and any limitations to execution.
- Actively looks for ways to improve process efficiencies and effectiveness.
- Ability to make decisions guided by policies, procedures and business plans with limited guidance.
- Support and influence the sales lifecycle by engaging clients in defining next phases of cloud projects as appropriate to meet client needs.
- Participate in practice development by contributing to the development of practical solutions and methodologies, and the development of knowledge sharing artifacts.

COMMUNICATION
- Outstanding written, verbal communication, and presentation skills with team members and audiences of all levels.
- Ability to build relationships with various customer and internal AWS stakeholders which consists of senior leadership teams (C-level execs, SVP/VP, Directors) and project level resources such as SMEs.
- Plans and oversees the preparation and distribution of project communications.
- Understand the operating styles of others as well as team/client relationships, team dynamics, and adjusts behavior accordingly to succeed. Recognizes environmental or cultural nuances and adapts.
- Foster an inclusive and diverse work environment.

TEAMING
- Proven success in working with teams and executive leadership in a complex customer environment.
- Team player who effectively inte



  • Buenos Aires, Argentina Amgen A tiempo completo

    Clinical Trial Site Engagement Sr Manager Develop, implement and maintain an integrated site engagement and operational role at key/targeted sites in line with Global Development pipeline to support strategic global study strategy plan to accelerate development of marketed products and early pipeline assets. Maintains an effective collaborative partnership...


  • Buenos Aires, Argentina Amgen A tiempo completo

    Career Category Clinical **Job Description**: Clinical Trial Site Engagement Sr Manager Develop, implement and maintain an integrated site engagement and operational role at key/targeted sites in line with Global Development pipeline to support strategic global study strategy plan to accelerate development of marketed products and early pipeline assets....


  • Buenos Aires, Buenos Aires C.F., Argentina 5CA A tiempo completo

    **Job Description**The Employee Engagement Manager will collaborate closely with HR Business Partners to coordinate activities related to business changes and compliance within their respective region.They will be responsible for providing managerial training on a range of HR compliance topics, ensuring adherence to procedures and regulations that apply to...


  • Buenos Aires, Buenos Aires C.F., Argentina Sap Se A tiempo completo

    Job Description: SAP Customer Engagement ManagerThe SAP Customer Engagement Manager plays a critical role in overseeing the entire customer engagement lifecycle, ensuring seamless delivery of services and maintaining strong relationships with clients.This position requires a unique blend of technical, business, and interpersonal skills to drive cloud...


  • Buenos Aires, Argentina Klass Wagen A tiempo completo

    About Us: We are a dynamic and innovative Rent a Car company dedicated to driving growth and becoming a car rental leader for leisure travel. Klass Wagen has been active for more than a decade in the car rental industry, our fleet of over 7000 cars being present in Romania, Hungary, and Portugal.Job Description:We are seeking a highly motivated and...


  • Buenos Aires, Buenos Aires C.F., Argentina Sagan Recruitment A tiempo completo

    About UsSagan Recruitment is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent.">Job OpportunityAs a Social Media Manager at Sagan Recruitment, you will be responsible for managing our social media platforms, developing content strategies, and engaging our online...


  • Buenos Aires, Argentina Philip Morris International A tiempo completo

    **Be a part of a revolutionary change** At PMI, we’ve chosen to do something incredible. We’re totally transforming our business - and building our future on one clear purpose - to deliver a smoke-free future. With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter...


  • Buenos Aires, Buenos Aires C.F., Argentina Klass Wagen A tiempo completo

    At Klass Wagen, we are dedicated to driving growth and becoming a leader in leisure travel car rentals.We are seeking a highly motivated and experienced Digital Engagement Manager to join our team. The ideal candidate will be responsible for developing and executing digital strategies to enhance customer engagement and satisfaction.


  • Buenos Aires, Buenos Aires C.F., Argentina SAP A tiempo completo

    Job OverviewSAP Enterprise Cloud Services is accelerating and simplifying customers' business transformation by running their SAP ERP Value stack with a world-class level of availability, security & resilience on their preferred cloud infrastructure.The Principal Client Delivery Manager oversees all aspects of the customer engagement from contract signature...


  • Buenos Aires, Buenos Aires C.F., Argentina EY A tiempo completo

    About the RoleWe are seeking a skilled Ttt Project Manager to join our team at Ey Global Delivery Services. In this role, you will be responsible for managing large-scale initiatives, collaborating with cross-functional teams, and ensuring timely delivery of projects. This includes coordinating engagement process documents, monitoring engagement financials,...


  • Buenos Aires, Argentina Syneos Health Commercial Solutions A tiempo completo

    **Overview** **You provide the vision, set the pace and inspire success.** **Responsibilities** In this role, you will be responsible for supervising the day-to-day operations of Engagement Contact Center programs and assist in growth and development of the department. The Engagement Center Manager will interview, select, train and support/coach full-time...


  • Buenos Aires, Argentina Syneos Health Clinical A tiempo completo

    **Overview** **You provide the vision, set the pace and inspire success.** **Responsibilities** In this role, you will be responsible for supervising the day-to-day operations of Engagement Contact Center programs and assist in growth and development of the department. The Engagement Center Manager will interview, select, train and support/coach full-time...


  • Buenos Aires, Buenos Aires C.F., Argentina Multilogin A tiempo completo

    Required Skills and QualificationsSend periodic open items reports to clients.Prepare decks for weekly client calls.Monitor validation results for outstanding forms.Provide support and coordination for onboarding and training initiatives.Creation and maintenance of engagement process documents.Monitor engagement financials.Key Qualifications:Strong...


  • Buenos Aires, Buenos Aires C.F., Argentina The Medical Affairs Company (TMAC) A tiempo completo

    Are you passionate about immunology and looking for a challenging role?The Medical Affairs Company (TMAC) is seeking a Site Engagement Manager to join its immunology team.In this role, you will be responsible for engaging with sites and presenting at meetings to promote the company's services.Key Responsibilities:Develop and maintain strong relationships...


  • Buenos Aires, Buenos Aires C.F., Argentina Mindtech A tiempo completo

    About Mindtech:We specialize in end-to-end software outsourcing, linking Latin American talent with global opportunities. Our fast, cost-effective approach ensures that our clients receive exceptional service and innovative solutions.Enterprise Customer Success Manager Role:This role is ideal for customer success professionals who excel in strategic account...


  • Buenos Aires, Argentina Philip Morris International A tiempo completo

    Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on and building our future on one clear purpose - to deliver a smoke-free future. Are you passionate about fostering a vibrant and inclusive workplace culture? We are looking for an experienced People...


  • Buenos Aires, Argentina RAPP A tiempo completo

    **T**itle**: Community Manager Ssr/Sr. **Department**: Project Management **Country**: CABA - Buenos Aires, Argentina **Community Manager Ssr/Sr.**: En RAPP Argentina estamos buscando un/a Community Manager autónomo, curioso e innovador. Serán tus principales responsabilidades: - Gestionar y actualizar diariamente las redes sociales del cliente...


  • Buenos Aires, Argentina VISARIGHT GmbH A tiempo completo

    Join VISARIGHT and be a part of transforming lives globally! VISARIGHT is a VC-backed scale-up based in Germany and operating globally. Our goal is to build the leading immigration platform in Europe by transforming immigration to experience. As a Community Strategy and Engagement Manager, you will lead our efforts to engage, grow, and nurture an online...

  • Global Project Lead

    hace 3 días


    Buenos Aires, Buenos Aires C.F., Argentina EY A tiempo completo

    Job SummaryWe are looking for a highly motivated Ttt Project Manager to join our team at Ey Global Delivery Services. In this role, you will be responsible for managing large-scale initiatives, collaborating with cross-functional teams, and ensuring timely delivery of projects.About UsEy Global Delivery Services provides comprehensive accounting, financial...


  • Buenos Aires, Buenos Aires C.F., Argentina Pearl A tiempo completo

    About the JobWe're seeking a skilled Social Media Manager to join our team at Pearl Talent. As a key member of our marketing department, you'll develop and execute social media strategies to enhance brand awareness and engagement. Key responsibilities include creating, scheduling, and managing content across multiple social media platforms, monitoring...