(Fluent English) Site Ops Consultant

hace 2 semanas


Buenos Aires, Argentina SupportYourApp A tiempo completo

**Passionate about the world of tech?**

What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions?

Join our **Site Ops Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach.

Excited? Let’s see what it takes

**What you will do**:

- Perform regular QA testing to identify and fix issues before they affect users
- Assess and prioritize incoming user issues based on severity, urgency, and impact on the user experience
- Determine whether issues can be resolved at Level 1 or need escalation to higher-level support or development teams
- Employ troubleshooting techniques to diagnose and resolve user issues
- Offer clear and simple solutions to users, ensuring their problems are resolved in a timely manner
- Identify and document bugs reported by users
- Contribute to the creation and updating of a knowledge base, FAQs, and support documentation to assist users in resolving common issues independently
- Work closely with QA, development, and higher-level support teams to escalate complex issues

**What you need to succeed in this role**:

- Excellent English language (at least C1 for both spoken and written)
- Familiarity with QA Methodologies
- Mastery of Automated Testing Tools
- Proficiency in Manual Testing
- Skill in Mobile, API, Performance and Security Testing
- Expertise in Cross-Browser and Cross-Platform Testing
- Skill in Mobile, API, Performance, Security Testing
- Understanding of Web Technologies
- Experience with Version Control Systems
- Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps-download and 40 Mbps-upload)

**Will be a great plus**:

- Experience in technical support

**Benefits**:

- Flexible schedule
- Opportunity to work remotely
- Creative and unique art offices (see for yourself)
- Inclusive international environment
- Compensation in USD
- Good bonuses for referring friends
- Paid intensive training and probation
- Mind-blowing corporate events and social activities
- Work-life balance
- Responsive management interested in your growth and long-lasting cooperation
- Greenhouse conditions for self-development

**Who we are**:
SupportYourApp is a Support-as-a-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages.

Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 7 hubs around the world.

We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome, positive experience.

We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills

DISCLAIMER


  • Ad Ops Lead

    hace 3 semanas


    Buenos Aires, Argentina Dentsu Aegis Network A tiempo completo

    The purpose of this role is to lead and manage the implementation and execution of Ad Ops strategies and the day-to-day communication with clients to help achieve their goals. Job Title: Ad Ops Lead **Job Description**: Gestiona y prioriza el trabajo de los ejecutivos y analistas Garantiza de trabajo de operaciones publicitarias de alta calidad. Crea...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Are you interested in the world of cloud, networking, and security?** For over 10 years, our partners have helped their clients fill IT service gaps by offering a variety of solutions from data management and storage virtualization to cloud, security, and network optimization. Join a team of passionate experts and create tailored solutions that handle...

  • Creative Ops Analyst

    hace 3 semanas


    Buenos Aires, Argentina Jampp A tiempo completo

    We are looking for a **Creatives Ops Analyst** to join our Creatives Ops team. The Creatives Ops team is responsible for adding value to our Advertisers through creatives productions and adaptations to serve Jampp's mobile performance campaigns. We work closely with the Revenue Operations team to align our workload to their requirements and priorities. Our...


  • Buenos Aires, Buenos Aires C.F., Argentina Milestone One A tiempo completo

    Milestone One is a fast-growing company that provides Site Enabling Services globally. We are looking for a skilled Business Development Representative to join our team.Your responsibilities will include:Building and sustaining relationships with Investigators and Medical Institutions representatives.Supporting the promotion of Milestone One brand through...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Are you passionate about delving into market dynamics and staying abreast of marketing trends?** Do you possess the skills to conceive and execute impactful marketing campaigns? If so, this role is perfect for you. Excited? Let’s see what it takes **What you will do**: - Track and analyze key performance metrics to optimize campaign performance and...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    Passionate about the latest trends in Tech? What if you had a chance to be a part of the world's leading Hardware, Software of SaaS solutions? Don't miss your chance to become a mediator between our company, a group of our clients and support teams. Join our team as an **Account Manager** to provide high-level quality service for famous IT-companies from...


  • Buenos Aires, Argentina A-Teamwork A tiempo completo

    **Employment Type**: Full-time **Hours**: 10:00 - 18:00 ARG **Base Compensation**: $500 USD per month Introduction: **Responsibilities**: - **Fluent in English** - Mandatory - **Hunter**: Seek out new Buyers and Publishers to grow the business. - **Attitude**: Must have a sales attitude and experience in sales. - **Relationship Management**: Maintain...

  • Basis Consultant

    hace 3 semanas


    Buenos Aires, Argentina SAP A tiempo completo

    **We help the world run better** **Role**: SAP Technical consultant - Migration and Upgrades to the Cloud **Location Base**: Buenos Aires, Argentina The consultant will be part of the BTP Delivery at Scale in Buenos Aires, Argentina. BTP Delivery at Scale is the execution arm of Services delivery. The consultant will be executing technical migrations,...

  • (Fluent English) Sales

    hace 2 semanas


    Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our Customer Support / Sales Consultant team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Buenos Aires, Argentina Porchlight Associates, LLC A tiempo completo

    Startup SaaS company in the United States is looking for a freelance to part-time English-speaking UX designer. Strong intuitive design skills a must. Friendly, collaborative environment - looking for creativity and experience. Portfolio samples requested. Work Remotely. **Job Type**: Contract Pay: From $220.00 per hour **Experience**: - UX Design: 2...

  • SAP ABAP Consultant

    hace 5 horas


    Buenos Aires, Buenos Aires C.F., Argentina Natuvion Ltd. A tiempo completo

    As a Business Data Migration Expert at Natuvion Ltd., you will play a key role in assisting our SAP Architects with data analysis and performing data extractions, mappings, loads, and validations.Our team has extensive expertise in SAP S/4HANA transformation and is a global community of experts installed by SAP for SAP S/4HANA transformations. We offer a...


  • Buenos Aires, Argentina Web: A tiempo completo

    Descripción del empleo: **Salesforce Developer Senior, fluent english (full time - remote)** Leading multinational company in the manufacturing of medical devices, based in Danvers, USA, is looking for a SSr + /Sr Salesforce Developer | english: full fluent (C1/C2). We are seeking a talented and experienced Senior Salesforce Developer to join our SFDC...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our **Customer Support Consultant** team today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging...

  • BI Consultant

    hace 3 semanas


    Buenos Aires, Argentina Talan A tiempo completo

    Company Description For more than 15 years, Talan Group has been advising companies and administrations, supporting them and implementing their transformation projects in Europe, America, Africa and Asia. Our main goal is to support organizations in their journey to the future. In Talan Spain we make it real through digital transformation We put people at...

  • ERP Systems Consultant

    hace 4 días


    Buenos Aires, Buenos Aires C.F., Argentina Globant A tiempo completo

    Globant is a digital innovation agency that creates digital products that people love. We bring businesses and consumers together through AI technology and creativity, driving digital transformation to positively impact the world.We seek a highly skilled SAP Ariba Consultant who will help us achieve our mission. The ideal candidate will have experience in...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Faculty Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Buenos Aires, Argentina SupportYourApp A tiempo completo

    **Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Faculty Support Consultant** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving...


  • Buenos Aires, Buenos Aires C.F., Argentina IQVIA Argentina A tiempo completo

    Job Description:We are seeking a highly skilled Site Activation Specialist to join our team at IQVIA Argentina. As a key member of our project delivery team, you will be responsible for directing and managing the delivery of all required site activation, maintenance, and regulatory activities for selected studies or multi-protocol programs.Main...


  • Buenos Aires, Argentina Tribe.xyz A tiempo completo

    We are a leading talent acquisition consultancy that partners with high-growth companies around the world to help them build and optimize their talent pipelines. Our clients include Wolt, About You, N26, TIER, Kayak, cargo.one, among many others. At Tribexyz, our journey began with humble beginnings, but our ambitions reached for the stars. Over the past...