IT Field Support
hace 2 semanas
Desde KDtalent, la unidad de negocios y gestión de talento de Grupo Kinetic, estamos en búsqueda de un/a IT Field Support (Trainee). Su misión será asistir en la solución de los requerimientos de soporte técnico, contribuyendo a la satisfacción de los usuarios.
**Algunas de sus responsabilidades serán**: Brindar asistencia técnica a los usuarios de la Unidad de Negocio en relación a hardware, software y redes. Resolver incidentes y problemas técnicos de nível básico y medio. Configurar y dar soporte a dispositivos y periféricos de IT. Registrar y documentar los casos de soporte en el sistema correspondiente. Colaborar con el equipo de soporte en la resolución de incidentes más complejos. Realizar seguimiento y actualización de tickets de soporte.
KDtech, unidad de negocio de Grupo Kinetic, especializada en el diseño y la implementación de infraestructura tecnológica.
**Requisitos**:
Estudiante de carreras como Informática, Sistemas, Tecnicatura en Computación o afines. Conocimientos en redes y servidores. Manejo del paquete Microsoft Office (Excel, Word, Outlook). Conocimientos y experiência en reparación de PC’s, hardware, software y periféricos. Conocimientos básicos de infraestructura informática: servidores, redes y hosting. Buen manejo de sistemas operativos Windows, Linux y Mac. Servicios de google: Gmail, Gspreadsheet, GDocs, Gsites y Admin Platform. Inglés técnico intermedio (deseable).
Beneficios
**Kit de Bienvenida kinético Prepaga de primer nível**: Swiss Medical. Ajuste trimestral para acompañar la inflación. Review de categorías: Feedback continuo para tu crecimiento profesional. Days OFF: 24/12 y 31/12 no laborables + 1 asueto de Córdoba a elección. Día de cumpleaños libre. Regalo de cumpleaños personalizado. Days+: Hasta 5 días off para sumar a tus vacaciones o usarlos cuando quieras. Extensión de licencias de ley: te acompañamos en cada momento clave de tu vida, contas con días extra a continuación de una licencia por maternidad/paternidad/fallecimiento/ matrimonio. Soft Landing: retorno paulatino con jornada part-time luego de una licencia por maternidad/paternidad/fallecimiento. Club de descuentos Kinetic: gimnasios, viajes, estética, formaciones y más. Credencial de descuentos Club La Voz. Kinetic Learning: programa de formaciones para tu desarrollo profesional. Kinetic Training Hub: Becas de hasta el 50% en nuestras formaciones abiertas. KDfest: evento anual de fin de año. Afters de equipo. Kinetic Culture Day. Café Kinetic, un espacio de encuentro, charlas y aprendizaje donde podés participar y compartir tus conocimientos.
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