Technical Writer

**Lead Content Writer**

**Qualification**:

- Bachelors/Masters in English Literature
- Bachelors/Masters in Mass Communication.
- Bachelors of science or Bachelors of Engineering or Technology.
- Bachelors/Masters in Arts.
- Bachelors/Masters in Economics.

**Responsibility**:
**Requirements Gathering and Analysis**:

- Attend walkthrough sessions with SMEs.
- Understand and gather requirements from SDLC documentation.
- Comprehend outcome of needs analysis.
- Attend content gap analysis meetings, and create step listscontent outline, if needed.
- Comprehend user roles, if any.

**Content Creation**:

- independently create content deliverables.
- Understand nuances of digital content.
- Understand learning and documentation strategies.
- implement lessons learnt and best practices from prior projects.
- Understand SEO principles.
- Ability to create prototye that meet client requirements.
- Ensure quality of deliverables.
- Able to understand client requirements and articulate appropriate solutions.

**Project Management**:

- Plan for individual tasks.
- Plan for tasks for team, if acting as a team lead.
- Track delivery milestones.

**Training**:

- Focus on learning and acquiring new skills.
- Focus on attending product trainings in order to enhance the quality of the documentation.
- Ability to conduct knowledge sharing sessions on industry trends/best practices on projects.

**Team Building & People Management**:

- Participate in team building activities.
- Contributes to such activities positively.

**Process Adherence and Delivery Excellence**:

- Adhere to defined learning and content processes (DDLC process).
- Self review of deliverables To ensure the PL or the PM of the project does a check before the files are delivered to the client/vertical team.
- Able to peer review deliverables.
- Ensure Zero Defects in the client output.

**Market Research and Industry Engagement**:

- Participate in Content submissions for internal and external competitions.
- Join groups or as Individuals in creating new ideas/Proof of Concepts as service offerings for customers.

**Must Have Skills**
- Adobe Premiere

**Good To Have Skills**
- ZenDesk
- Looker

**Employee Status **:Full Time Employee

**Shift **:Day Job

**Travel **:No

**Job Posting **:Oct 31 2023

**About Cognizant