QA Engineer

**Role Summary**:
The Specialist Quality Engineer for Flowserve’s location is key to ensuring we continue to deliver high-quality and reliable products that meet all company, industry, and Customer requirements. The person in this role will partner with associates in Supply Chain, Engineering, and Manufacturing in managing orders and the flow of products from suppliers, through our factory, and delivery to the Customer. This person will also lead problem-solving sessions across all functional areas in the company, in addition to supporting our internal non-conformance disposition processes. This engineer needs to bring specialized experience in Quality Engineering and industry-specific knowledge to support a critical segment of Flowserve’s business.

**Location**: Hiring Factory/Site (Godoy Cruz, Mendoza)

**Responsibilities**:

- Support leading Site Quality Program and Cost of Quality Support quality cultural change in the facility aligned with Flowserve values & behaviors.
- Lead Customer complaints / Escapes problem solving and be able to present results to customer.
- Partner with QC incoming, in-process and final inspection to assure Quality compliance in the site.
- Work with a proactive approach to assure KPIs compliance and reporting (Non-conformances, Rework, Scrap, First Pass Yield, Escapes, Warranties, Corrective Actions).
- Lead, facilitate and coach Problem Solving (RCA/CA/PA) for the facility.
- Build and analyze data coming out from the systems to lead and support Continuous Improvement initiatives around Quality.
- Define Continuous Improvement projects associated with Cost of Quality.
- Lead multi-functional teams to set the required Corrective Actions.
- Partner with Supplier Performance Group to assure suppliers quality and performance.
- Provide internal training as required on Quality topics to different areas.
- Support maintaining all Quality certifications for the business (ISO 9001:2015, others site specific) as well as external audits (customer or third party).
- Support ensuring export compliance.
- Use detailed process mapping tools to define and analyze quality management workflows.
- Make data-driven decisions
- Embrace and drive accountability and a performance-based culture focused on operational excellence.
- Interact & guide the other functional areas including manufacturing, purchasing, engineering, production, and field service/repair to evaluate failure trends, product quality problems, and quality issues.
- Evaluate existing quality processes and systems for effectiveness and improvement opportunities.
- Support quality system deployment plans given multiple system deployments with other functions (ERP, PLM, SIOP, etc.).
- Interact with customers and suppliers on quality issues plus the resolution of any problems within a process and final product acceptance.
- Provide input, guidance and coaching to site leadership team to ensure continuous improvement.
- Communicate effectively in both verbal and written form with a wide variety of customers including both internal and external to Flowserve. Communicate effectively with associates at all levels, from the factory floor to executives at Flowserve and Customers.
- Initiate, formulate and implement new business practices within a specific discipline while managing the development and/or delivery of a significant element of the organization's change management program.
- Manage complexity. Accurately define the key elements of complex, ambiguous situations.
- Adapt approach and demeanor in real time to match the shifting demands of different situations.
- Gains the confidence and trust of others through honesty, integrity, and authenticity. Percentage of Approximate Travel Required:up to 10%

**Experience/Skills**:

- Bachelor’s degree in an engineering field (manufacturing, industrial, or mechanical)
- 8 years of experience in Quality, no leadership experience required
- Previous experience in metal-mechanic industries and similar business
- Knowledge of FMEA & Control Plan.
- Knowledge of ASME, ISO 9001 standards.
- Skilled in Team Oriented 8D Problem Solving.
- Lean Six Sigma Black Belt or Certified Quality Engineer
- Core Tools development and implementation.
- Skilled in data analysis and quality KPI performance management.
- Experience in Quality Software Systems
- Proficient in Microsoft Office
- Full professional proficiency in English. Fluent in business conversation

**Preferred skills**:

- Prior leadership experience (supervisor or manager).
- Able to understand P&L / financials.
- Lean Six Sigma Master Black Belt certification.
- ISO 9001:2015 Lead Auditor.
- Supplier Quality Management Experience
- Organizational and planning skills
- Bilingual proficiency in English
- Knowledge of API Standard