Solution Architect
hace 3 semanas
**This is a remote job for worldwide applicants.**
We're looking for a **Solution Architect to support the pre-sales and solution delivery process to help ensure the successful deployment of Rocket.Chat projects.**
You will be responsible for providing in-depth technical and product expertise to our partners and our customers. You will do so by leveraging success plans, product expertise, and a deep understanding of the customer's business to provide confident, expert-driven leadership to your assigned customers.
**Your skills**:
- Be passionate about Sales and technology
- **Fluent English** at a professional level is essential
- Strong verbal and written communications skills
- **Proactive approach**:
- Proven experience in technical pre-sales and consultant area
- Experience with customer training and product presentations
- Being capable of handling in-depth technical discussions regarding software requirements, solution architecture, and deployment sizing & models
- Experience in communicating with enterprise-level executives and decision-makers in general
- Demonstrable experience with systems installation, configuration, and administration of UNIX/**Linux**:
- **Experience with containerization tools (Docker, Kubernetes)**:
- **Experience programming in Javascript/Typescript and other programming languages**:
- Experience working with databases relational/non-relational (prior MongoDB experience desirable)
- Hands-on experience with Cloud Platforms such as AWS, Azure, or GCP
- Prior Active Directory/LDAP experience is desirable
**What you'll do** ****:
- Participate in infrastructure conversations to define appropriate system infrastructure needs based upon the customers' technology landscape
- Help to drive deeper & wider into the account - identifying requirements for additional resources from other departments within the customer, customer alternatives (i.e. other means of handling their current requirements), and potential internal sponsors.
- Understand and document customer business & technical requirements, and use them to create value-based proposals, addressing business drivers and pain points - guiding the tech sales cycle towards a technical close and a business win.
- Interface with Product Management to relay market demands from prospects/customers.
- Install, support, and maintain solutions during Proof of Concept (POC) deployments
- Be responsible for delivering technical content for RFP responses;
- Build strong relationships with key contacts in the partner ecosystem. Work with Channel Sales team to build and strengthen relationships with partners; Oversee product and solutions training and enablement of the partner ecosystem so that they can be leveraged to help drive opportunities to technical close.
**Benefits **✨**:
Wherever you are our goal is to make your routine as a Rocketeer feel enjoyable, exciting, and comfortable, so if you are remote or working from our office in Porto Alegre (Brazil) you'll receive a set of benefits to improve your work experience They include a flexible schedule, multicultural environment with colleagues in over 30 countries, a vibrant company culture, remote work as you wish, unlimited Paid Time Off, language and tech courses and more
**About Rocket.Chat**:
Rocket.Chat is the world's largest open source communications platform. Built for organizations that need more control over their communications, it enables collaboration between colleagues, partners, customers, communities, and even platforms without compromises on data ownership, customizations, or integrations.
Tens of millions of users in over 150 countries and organizations such as Deutsche Bahn, the U.S. Navy and Credit Suisse trust Rocket.Chat every day to keep their communications completely private and secure.
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