Move Coordinator

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
What this job involves
The Move Coordinator is responsible for the outcome of the move processes, customer satisfaction, move communication, as well as transparency and reconciliation of costs associated with all move-related activities. Responsibilities of this role include but are not limited to, coordination and execution of small and large office moves and changes.
Customer Experience
Manage all new hire onboarding information - reach out to admins/managers

Meet with admins and team managers to discuss/guide them through logistics, blocking, and the details of their moves.

Update move matrix, fill in customer information, technical requirements.

Assess cubicle condition, order missing parts, ergo changes.

Receive, compile and scrub move lists for potential issues

Review furniture layout, determine location for files and storage.

Deliver boxes, move labels, post pin ups, & deliver move instructions.

Determine mobile locations and prep furniture for drop in stations.

Act as liaison between teams and the move vendors, communicate any desk adds and last-minute seating updates.

Move Activities
Schedule movers and alert security, provide all names for badging.

Schedule disconnects and reconnects of computer, servers, printer, and phones.

Operate check-outs, check-ins, manage all locations, making sure all clients are where they are supposed to be.

On site for all vendors and customers during move.

Review completed move and make adjustments with vendor.

Coordinate vendors for installation of power/data as required.

Submit service tickets to have space cleaned, keys and chairs at desk.

Post Move Follow Up
Provide welcome communications with information on new location and site services.

Troubleshoot all lost or misplaced items.

Schedule vendor for scrap pick up, recycle or reuse excess furniture, and remove chairs

Coordinate pick up of crates and/or boxes.

Following projects and incremental moves, update seat assignment for accurate reporting

Other projects, special assignments, and administrative duties as assigned

College preferred but not required with at least 3 years experience in a corporate environment.

Proficiency in a range of information technology tools and platforms.

Strong analytical, organizational, and presentation skills.

Excellent written and verbal skills

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.