Facility Coordinator

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Facility Coordinator / Office Manager at JLL, you’ll serve as the primary leader and point of contact for your site, ensuring every aspect of the workplace operates smoothly and efficiently. This role goes beyond standard facility management—you’ll be the trusted face of the location, building strong relationships with clients, vendors, building occupants, and visitors while managing the financial and operational health of the facility. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and in this role, you’ll create an environment where people can do their best work. You’ll handle everything from coordinating maintenance and repairs to overseeing procurement, managing vendor relationships, maintaining security systems, and delivering exceptional customer service. This position requires versatility and independence, particularly in a smaller office setting where you’ll wear many hats and proactively identify opportunities to improve operations. Your organizational excellence and problem-solving abilities will ensure the facility not only meets but exceeds expectations every day.

What your day-to-day will look like:

• Serve as the primary point of contact for all facility operations, responding promptly to facility requests, work orders, and building occupant needs with professionalism and a customer-first approach

• Coordinate maintenance activities and repairs by managing relationships with external service providers, contractors, and vendors to ensure quality work and timely completion

• Oversee procurement processes including managing office supplies, equipment orders, and tracking purchase orders while maintaining budgetary controls

• Monitor the facility continuously to identify potential issues before they escalated, scheduling preventive maintenance and implementing proactive solutions

• Manage security systems and ensure strict compliance with all safety and security protocols to protect building occupants and assets

• Coordinate special events, meeting room reservations, and visitor management to create a welcoming and efficient workplace experience

• Handle financial responsibilities including basic budget tracking, invoice processing, and expense management for facility-related expenditures

• Maintain accurate records and documentation for all facility activities, vendor contracts, warranties, and compliance requirements

• Provide exceptional customer service to clients, employees, visitors, and guests, representing JLL’s commitment to excellence in every interaction

Required qualifications:

• 3+ years of experience in facilities management, office management, or a related coordination role

• Proven track record of managing vendor relationships and coordinating with external service providers effectively

• Strong organizational and time management skills with the ability to prioritize multiple tasks and deadlines independently

• Intermediate technical aptitude and comfort working with facility management systems, security platforms, and standard office software

• Excellent customer service orientation with professional communication skills, both written and verbal

• Demonstrated problem-solving abilities and sound judgment when addressing facility issues

• Solid understanding of facilities safety practices, security protocols, and basic compliance requirements

• Ability to work independently with minimal supervision while maintaining high standards of quality and accountability

Preferred qualifications:

• Bachelor’s degree in Business Administration, Facilities Management, or related field

• Experience managing facility operations in a corporate office environment or commercial real estate setting

• Familiarity with budget management, financial tracking, and purchase order systems

• Knowledge of HVAC, electrical, plumbing, and other building systems to effectively coordinate maintenance activities

• Experience coordinating in smaller office environments where versatility and adaptability