Principal Product Designer — AI, Design Systems
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Customer.io is seeking a Principal Product Designer to shape the design vision across the product and drive how design is practiced within the org. This role is non-management but highly influential, shaping product direction in collaboration with product and engineering leadership.
The role emphasizes AI-enabled surfaces, developer-focused UX, and leadership in craft, standards, and hiring. compensation reflects seniority within a fast-moving, B2B SaaS environment.