LATAM Contact Center Operations Leader
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IQVIA is seeking a Centralized Monitoring Lead for LATAM, remote. You will partner with project and clinical leads to deliver objectives per contract while optimizing speed, quality and cost.
Responsibilities include oversight of the centralized monitoring team, IP management, mentoring staff, developing analytics strategies, and ensuring study documentation is audit-ready. The role requires +3 years in clinical monitoring, +2 in a lead role, and advanced English.