Virtual Property Manager

Virtual Property Manager LatAm Remote

About Our Client

Our client is a Sacramento-based residential property management and rental company with 20+ years of combined experience and 100+ successful rentals. Operating as a direct, professionally managed landlord, they serve tenants and property owners alike with a bilingual English and Spanish platform, a fast 24-hour response commitment, and a relationship-first approach that sets them apart from larger, impersonal property managers.

About the Role

We're looking for a Virtual Property Manager to oversee day-to-day operations across the portfolio, serving as the operational point of contact for tenants, vendors, and contractors. This role has a hard language requirement: full fluency in both English and Spanish, written and spoken, is required, as a significant portion of tenant and vendor communication happens in Spanish.

Responsibilities

• Respond to tenant inquiries via phone, text, email, and WhatsApp in both English and Spanish, handling difficult conversations professionally
• Communicate with Section 8 and Housing Authority representatives, and assist with leasing coordination and tenant screening
• Coordinate maintenance requests and vendor follow-up through to resolution, tracking open work orders and escalating urgent issues
• Source and manage vendors for repairs and renovations
• Coordinate move-ins, move-outs, inspections, and unit turnovers, and assist with rent collection and payment follow-ups
• Maintain organized property records, leases, invoices, and tenant documentation
• Keep property management software and internal systems accurate and up to date
• Apply multi-entity accounting fundamentals, tracking income, expenses, and financial activity across multiple LLCs and properties
• Use AI tools and automation platforms to streamline recurring workflows

What We're Looking For

• Full professional fluency in English and Spanish, written and spoken (non-negotiable)
• Prior experience in property management, real estate operations, or a closely related role
• Fundamental understanding of multi-entity accounting across multiple properties or business entities
• Strong organizational and multitasking skills, managing multiple open items without dropping the ball
• Comfortable handling difficult tenant conversations professionally and calmly
• Experience coordinating maintenance vendors and contractors
• Tech-savvy with reliable internet and a quiet, professional work environment

Nice to Have

• Experience with DoorLoop, Buildium, or similar property management software
• Experience working with Section 8 or affordable housing programs
• Experience managing remote vendors or contractors across multiple properties
• Familiarity with Google Workspace, Slack, Notion, Airtable, or ClickUp
• Experience using AI tools such as ChatGPT to improve workflows and reporting

Work Schedule

• 100% remote setup so you can work wherever you're most productive
• This position operates on a full-time basis, with dedicated hours to ensure alignment with the team and delivery of quality work
• Availability during US Pacific Time business hours

Compensation & Time Off

• Compensation paid in USD
• Paid bi-monthly on the 15th and 30th
• Paid Time Off according to company policy
• Holidays observed according to company guidelines