AI-Driven Support Engineer
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SupportYourApp is hiring a T3 Support Engineer to join a global, Intelligent Support-as-a-Service team. The role focuses on troubleshooting across backend systems, databases, and cross-system integrations, with an emphasis on clear communication and customer satisfaction.
The candidate will analyze logs, reproduce issues, and implement small fixes while escalating complex problems to Engineering. Remote work from EU is supported, with USD compensation and a strong emphasis on outcomes and