Remote Fintech Support Specialist: High-Value Payments

Hire Hangar, Inc. is seeking a detail-oriented Customer Support Representative with a strong financial background to support a fast-growing U.S.-based fintech company.

You will handle account, payment, and transaction inquiries, including seven-figure sums, ensuring accurate and timely resolutions. Responsibilities include responding to inquiries via email, chat, and tickets, investigating payments and refunds, and collaborating with finance, risk, and product teams to improve processes.