Remote SaaS Customer Support Pro | Growth
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Prometeo Talent is seeking a friendly and professional Customer Support Representative for a 100% remote role with a fast-growing SaaS company in the construction permitting space. You will be the first point of contact for customers, handling permit filings, account management, and platform usage, while applying independent judgment and ownership to resolve non-standard situations.
The role emphasizes phone-based support, CRM documentation, and collaboration with product and operations teams.