Agentforce Sales Specialist

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place Agentforce is the future of AI, and you are the future of Salesforce. At Salesforce, we're seeking outstanding individuals to join our team as Agentforce Sales Specialists with a strong technical background and expertise in AI-driven solutions. In this role, you will drive revenue growth, build lasting relationships with government and public institutions, and apply innovative technology that redefines how citizens and constituents are served. Salesforce Agentforce, our flagship innovation, uses real-time data and AI to redefine Customer 360. It enables scalable, high-impact interactions between public entities and the people they serve. The territory for this position is Public Sector accounts in Argentina, Colombia and Mexico. Travel across the region is required. As part of our Agentforce Specialist selling team, you will shape how public sector organizations engage with citizens and deliver breakthrough results. We are looking for professionals with expertise in complex technical sales, deep AI knowledge, cloud technologies and B2B solutions architecture, combined with a solid understanding of how governments buy technology. You will work closely with public sector leaders to understand their mission, needs and challenges, and show how Agentforce can help them reach their most critical goals.

What you'll be doing:

• Use your sales knowledge, new technologies and AI modeling to identify and position Agentforce opportunities with Public Sector entities in Argentina, Colombia and Mexico
• Work closely with the Salesforce Public Sector sales team to find opportunities to grow Agentforce at current and new customers
• Use your knowledge of Salesforce, particularly Agentforce, to explain how the Salesforce product stack can deliver tailored solutions that transform citizen engagement and fit within existing government architecture
• Navigate public procurement processes (tenders, direct contracting, framework agreements and other legal buying mechanisms) in each country, making sure opportunities are structured to comply with local procurement laws and regulations
• Build strategies with legal, contracts, partners and alliances teams to meet public sector compliance, budget cycles and contracting requirements
• Conduct thorough technical discovery to analyze complex problems and show how Agentforce's capabilities can deliver impact at scale
• Source and qualify Agentforce opportunities that fit our ideal customer profile in the public sector
• Lead discovery conversations that uncover the critical needs of public institutions and determine whether and how Agentforce can solve them
• Create and present compelling Points of View (PoVs) that show the tangible value of Agentforce to both technical and business stakeholders, including senior government officials
• Work across cross-functional teams as "One Salesforce" to ensure a smooth customer experience throughout the sales process
• Show how our solutions align with public entities' long-term strategic objectives and digital government agendas
• Combine deep discovery with your own point of view to present Agentforce use cases that resonate with public sector buyers

What you should have:

• 10+ years of experience in enterprise B2B sales in a highly technical sales context
• Proven sales experience with public sector accounts in Argentina (required); experience in Colombia and/or Mexico is a plus
• Solid understanding of public procurement laws and regulations, at minimum in Argentina, including tender processes, contracting modalities and compliance requirements
• Established relationships and network within government agencies, ministries, state-owned companies or other public institutions
• Deep understanding of Gen AI and ML concepts and of the agent platform: how to configure and set up agents, connect them to existing flows, automation, API connections, etc.
• Experience with AI-driven customer engagement solutions and the Salesforce
• Strong business sense and the ability to run in-depth technical discovery, mapping customer needs to Salesforce's platform and Agentforce capabilities