Customer Success Manager SMB

hace 2 semanas


Esquel, Chubut, Argentina Simetrik A tiempo completo
Customer Success Manager SMB

We are seeking an experienced Customer Success Manager SMB to join our team. As a Customer Success Manager SMB, you will be responsible for maintaining and growing relationships with our most important customers. You will work closely with our sales and product teams to ensure that our customers are satisfied with our products and services.

Responsibilities

  • Serve as the primary point of contact for our most important customers
  • Build and maintain strong relationships with key stakeholders
  • Understand our customers' business needs and provide solutions to meet those needs
  • Work closely with our sales team to identify opportunities to upsell and cross-sell our products and services
  • Collaborate with our product team to ensure that our products meet the needs of our customers
  • Monitor customer usage and provide insights to our product team to drive product improvements
  • Develop and execute customer success plans to ensure customer satisfaction and retention
  • Provide customer feedback to our internal teams to help drive continuous improvement

Qualifications

  • 4+ years of experience in customer success or account management
  • Strong communication and interpersonal skills
  • Ability to build and maintain strong relationships with customers
  • Ability to understand complex business needs and provide solutions
  • Strong analytical skills and ability to use data to drive decision-making
  • Experience working in a fast-paced environment
  • Bachelor's degree in business, marketing, or a related field

We offer competitive compensation packages and a dynamic work environment.

Simetrik considers qualified applicants for employment without regard to race, gender, age, color, religion, national origin, marital status, disability, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.

Join a team of incredibly talented people that build things, are free to create, and love collaborating

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Customer Service

Industries

Software Development and Technology, Information and Media

#J-18808-Ljbffr

  • Esquel, Chubut, Argentina beBee Careers A tiempo completo

    Job Description:We are seeking a highly skilled Customer Success Business Manager to join our team. As a Customer Success Business Manager, you will be responsible for the strategic management and growth of our Enterprise and mid-market accounts in Latin America.Your Key Responsibilities:Cross-Functional Collaboration: Work closely with internal teams to...


  • Esquel, Chubut, Argentina InvGate A tiempo completo

    Job Title: Customer Success Representative at InvGateJoin our team as a Customer Success Representative at InvGate, a rapidly growing SaaS company specializing in IT management and service automation, serving clients in over 50 countries across various industries such as banking, e-commerce, education, and technology.Key Responsibilities:Act as the primary...


  • Esquel, Chubut, Argentina beBee Careers A tiempo completo

    We are seeking an experienced professional to join our team as a Customer Relationship Manager. This role will be responsible for maintaining and growing relationships with our most important clients. As a Customer Relationship Manager, you will work closely with our sales and product teams to ensure that our clients are satisfied with our products and...

  • Client Success Manager

    hace 5 días


    Esquel, Chubut, Argentina beBee Careers A tiempo completo

    About the RoleThis is an exciting opportunity for a motivated and results-driven individual to join our team as Client Success Manager. You will play a crucial role in ensuring the success of our AI marketing solutions by overseeing daily operations and managing client relationships.Key ResponsibilitiesManaging client onboarding and implementation...

  • Customer Sucess Manager

    hace 2 semanas


    Esquel, Chubut, Argentina Strategy A tiempo completo

    Strategy (Nasdaq: MSTR) is at the forefront of transforming organizations into intelligent enterprises through data-driven innovation. We don't just follow trends — we set them and drive change. As a market leader in enterprise analytics and mobility software, we've pioneered the BI and analytics space, empowering people to make better decisions and...


  • Esquel, Chubut, Argentina beBee Careers A tiempo completo

    We are looking for a highly skilled SMB Business Development Specialist to join our team. In this role, you will be responsible for identifying and pursuing new business opportunities with our existing clients. You will work closely with our sales and product teams to develop and execute strategies to grow our revenue and expand our presence in the...


  • Esquel, Chubut, Argentina Vintti A tiempo completo

    At Vintti, we're on a mission to revolutionize the way finance teams work. As a Customer Success Manager, you'll play a crucial role in driving customer adoption and satisfaction.About the Role:Build strong relationships with key executives, including CFOs and Finance/FP&A teams.Develop and execute customized business reviews at the Management/Executive...

  • Success Strategy Lead

    hace 2 semanas


    Esquel, Chubut, Argentina Vintti A tiempo completo

    Vintti is a leading provider of AI-powered financial planning and analytics solutions. We're seeking a highly motivated Success Strategy Lead to join our team.About the Job:As a Success Strategy Lead, you'll be responsible for developing and executing strategies to drive customer success and satisfaction.You'll work closely with internal teams to ensure that...


  • Esquel, Chubut, Argentina beBee Careers A tiempo completo

    About the RoleWe are seeking an experienced Customer Success Manager to join our organization in a mid-senior level, full-time position.This role will be responsible for maintaining and growing relationships with key customers, working closely with our sales and product teams to ensure customer satisfaction.


  • Esquel, Chubut, Argentina beBee Careers A tiempo completo

    About the Job:We are seeking a results-driven Client Growth and Success Professional to manage the growth and success of our Enterprise and mid-market accounts in Latin America. As a key member of our team, you will develop and execute strategic plans to drive customer satisfaction and retention.Your Key Responsibilities:Cross-Functional Collaboration: Work...