Remote Customer Support
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Prometeo Talent in collaboration with a fast-growing SaaS company seeks a Customer Support Representative to be the first point of contact for customers, primarily by phone, helping with permit filings, account management, and platform usage. You will resolve issues, document interactions, and collaborate with product and operations teams to improve processes.
Requirements include at least 2 years in customer service on a phone channel, full fluency in English, and proficiency with Microsoft