Semi Senior Operations Coordinator

hace 3 días

Buenos Aires, Buenos Aires C.F., Argentina Monks A tiempo completo

Please note that we will never request payment or bank account information at any stage of the recruitment process. As we continue to grow our teams, we urge you to be cautious of fraudulent job postings or recruitment activities that misuse our company name and information. Please protect your personal information during any recruitment process. While Monks may contact potential candidates via LinkedIn, all applications must be submitted through our official website (monks.com/careers).

Semi Senior Operations Coordinator

We are seeking an experienced and dynamic Semi Senior Operations Coordinator to join our team on a large-scale, US based automotive client. The ideal candidate will have 3 years of operations (or adjacent) experience within an advertising agency or a related field. This is an exciting opportunity for someone who wants to build processes from the ground up and contribute to a bespoke delivery center of excellence. This role requires someone with a passion for attention to detail and process documentation.

Key Responsibilities

  • Set up and maintain all internal tools and systems to ensure consistency and accuracy across the entire client portfolio.
  • Oversee the creation and organization for all projects, ensuring that all necessary documentation is complete and up-to-date.
  • Develop and implement standard operating procedures (SOPs) for internal workflows, ensuring consistency and efficiency across the client engagement.
  • Assist with financial aspects of projects, including time tracking and burn reporting.
  • Coordinate with department heads to allocate resources for special projects effectively.
  • Liaise with project management team to help manage retained team capacity.
  • Maintain and organize internal databases and project management tools to ensure all team members have access to current and accurate information.
  • Ensure compliance with internal policies, industry standards, and regulatory requirements. Prepare for and support internal and external audits as needed.
  • Assist with generation of any ad hoc reporting needs as it relates to the data stored in our internal systems and tools.
  • Collaborate with internal teams to streamline communication and enhance overall operational efficiency.
  • Foster a culture of continuous learning and improvement.

Qualifications:

  • Bachelor's degree in Marketing, Advertising, Business, or a related field.
  • Previous agency experience strongly preferred.
  • 3 years of operations or adjacent discipline (such as project management or client services) preferred.
  • Strong understanding of advertising and marketing principles.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in project management software and tools (e.g., Monday.com and / or JIRA strongly preferred).
  • Strong problem-solving skills and the ability to make decisions under pressure.
  • Detail-oriented with exceptional organizational skills.
  • Ability to adapt to a fast-paced, dynamic work environment.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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