AI Enablement Strategist for Service Desk Ops

Hace 14 horas

Mendoza, Mendoza Province, Argentina Parsons Jornada completa

WSP seeks an AI Operations & Enablement Analyst to build knowledge base content and deliver targeted enablement for the Service Desk and OSS, improving first-contact resolution.

You will track adoption metrics, analyze trends, and produce dashboards and leadership readouts to connect usage to outcomes and risks. This role supports multiple LatAm locations, requiring strong technical writing and a practical approach to playbook workflows.