Business Excell.

The BE&E Head is a member of the local Innovative Medicines Leadership Team (IMLT), overseeing key diverse areas of the business such as Sales Force Effectiveness, Patient Support Programs, Omnichannel Campaign Management, Data, Analytics & Insights, Performance Management, and Commercial Innovation.

Job Description

Major Responsibilities

• Lead a team of talented individuals, empowering them to deliver outstanding results, while maintaining their ongoing commitment to grow professionally.
• Support the Therapeutic Areas in devising, executing and innovating on go to market strategies.
• Coordinate Sales Force Effectiveness activities, from target setting processes to monitoring Field Execution.
• Sustain the continuous improvement journey in Patient Support Programs, from Value Proposition design to Operations and Quality Management.
• Build up the organization’s Omnichannel Campaign Management capabilities, supporting the team in becoming a key business ally.
• Ensure synergies with key areas which generate content and position the company (e.g. Communications, Public Affairs) are always captured.
• Create a Data and Analytics strategy, from monitoring Performance to tracking Operations to generating valuable business Insights.
• Promote a culture of innovation by introducing new tools, technologies, and practices.
• Develop a local Innovation narrative, socializing internally, building associate capabilities and becoming an external advocate.
• Accompany other functions of the organization, such as Medical and Access, in building new capabilities and delivering superior performance.
• Continuously review the progress and scope of work, fine-tuning the plan for continuous impact accordingly.
• Continuously review processes and propose new ways of doing them better and simpler.
• Benchmark against industry standards to adopt best practices in the domain within the role’s remit.
• Co-develop an AI strategy and co-lead the transformation roadmap for the company.
• Become a key member of the IMLT, supporting key cross-functional workstreams and inspiring prompt decision-making with an enterprise mindset.
• Become a key partner of the Business and the Functions also from a regional perspective.
• Execute all the above with the utmost adherence to Internal processes/policies and with the highest ethical standards.

Key Requirements

Experience

• Degree in Medicine (or Bio Sciences), Engineering, Business Administration or Communication Sciences.
• 15+ years of experience leading diverse multi-functional teams of various sizes.
• 5+ years of experience in Life Sciences and/or Healthcare.
• Extensive Consulting and/or Project Management experience.
• Entrepreneurial experience as a founder or early employee.
• Experience working with/for Government.
• Previous exposure to designing and managing Patient Support Programs.
• Understanding of Outcome Based Agreements in Life Sciences.
• Proven record inspiring and leading change.

Capabilities

• Digital Marketing: Content Strategy, Email Marketing, Search Engine Optimization, Paid Advertising, Omnichannel Campaign Orchestration.
• Data & Analytics: Data Strategy, Customer Insights, Return On Investment Analysis (ROI), A/B testing, Data Science pipelines.
• Innovation: Scrum, Design Thinking, Business Model Canvas, Generative AI task execution.
• Operations: Operations Management, Quality Control, Six Sigma.
• Leadership: Change Management, Cross-Functional Collaboration, Influencing Skills, Stakeholder Engagement.
• Other: Agility, Adaptability, People Management, Public Speaking.

Languages

• Native Spanish.
• Fluent English.

Skills Desired

• Brand Awareness.
• Cross-Functional Work.
• Customer Engagement.
• Customer Experience (CX).
• Customer Insights.
• Data Strategies.
• Digital Marketing.
• Go-to-Market Strategies.
• Influencing Skills.
• Inspirational Leadership.
• Marketing Strategies.
• Media Campaigns.
• People Management.
• Product Marketing.
• Product Roadmapping.
• Return on Investment (ROI).
• Speed and Agility Training.
• Stakeholder Engagement.
• Stakeholder Management.