Operations Manager | Latam
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UX Analyst (Product Workflows) | Field Operations SaaS | Remote (LATAM)
Our client is a software company that helps property managers inspect properties and turn what they find into clear, shareable reports. Someone opens the app on their phone, walks a property capturing photos, video, and voice notes even with no signal, since it works offline and syncs later, then reviews everything and runs reporting on the web. It plugs into the property-management systems teams already use, so the data doesn't sit in a silo. They've been at this since 2014, profitable and self-funded the whole way, and today more than 20,000 people use it across the U.
S. and 20-plus countries, together capturing over 100 million inspection photos. There's even a new AI feature that turns spoken notes into a finished report on its own, so an inspector can walk a property, say what they see, and skip the typing.
Your Role
You own how work moves through the product from the first step to the last: the steps, the logic, the states, and the handoffs between the phone in the field and the review screen back at the office. You'll map how property managers actually work, find where a flow gets confusing or breaks, and redesign it so the next person doesn't have to think about it. There's another designer on the