Offshore Operations

ROLE EXPECTATION

Offshore Operations & Practice Manager - NetSuite

About Amzur

Bringing People, Processes, Technology, and Culture Together
Amzur Technologies, Inc. (Amzur) is an award-winning, ISO 9001:2008 certified

company based in Tampa, FL, serving customers across the globe. Our main focus is

on IT services that help SMB companies accelerate their business growth. We operate as a trusted IT partner at every stage in our customer's digital transformation journey

and specialize in simplifying IT transformation. And we do this through a proven

speed to stay competitive in all markets. With employees & teams spread across US

and India, we are able to deliver the right talent and highly targeted products and

services for our customers.

With offices in Vishakhapatnam and Hyderabad, and an employee strength of 400+, we are able to respond to customer needs with our niche technology capabilities and deep domain expertise.

To meet our growth strategy and expansion, we are looking for

engineers who not only come with a technical bent of mind, but need to be willing to

learn and be agile.

We believe that while technical knowledge is important, our focus is on building a talent group for tomorrow, who will come with positive attitude, quick grasp, ability to cut across roles and technologies, learn fast and overall smarts.

The first 5 years of learning will set you up for key lead roles in Amzur, and this mind-set will help you grow with us.

Instead of looking only for a competitive salary and a great company name, if you can be part of a mid-size growth hungry organization like us, we can make a big difference to our customers and for ourselves in terms of our own career growth.

you to catch up and level with the best people in Amzur. We believe in constructive

competition and collaboration.

You can expect to be part of a dedicated and highly driven team that values innovation, customer service excellence, integrity, collaboration and passion.

Job Position
Offshore Operations & Practice - NetSuite Practice

Position Title

• Sr. Manager / Manager
• Offshore Operations NetSuite Practice_

Location

• Visakhapatnam / Hyderabad / WFH Flexibility_

Work Timings

• Should be flexible and available to work with India and US times_

Experience
Years_

Education / Certifications

• B Tech / M Tech / MCA
• Deep Exposure in NetSuite Practice, Implementation and Deployment_

Overview of the Role
AMZUR INFOTECH is looking for a highly effective NetSuite Practice Manager to join our dynamic and dedicated team. In this role, you will utilize your experience to improve AMZUR INFOTECH's profitability in technology implementations while improving the

expertise, hands-on implementation guidance and project management leadership. To succeed in this position, you will need to provide exceptional service to practice team

members and clients, while meeting target utilization and profitability goals for the

NetSuite practice.

What will your role entail?

• Manages the practice and orchestrates resource balancing to achieve teambased profitability and other KPIs.
• Responsible for effective management of consulting practices P&L.
• Participates in annual consulting practice planning budget.
• Monitors practice pipeline/capacity with sufficient foresight to drive intended

resource utilization and productivity.

• Maintains a thorough understanding of AMZUR INFOTECH's strategic initiatives and correlates practice goals accordingly
• Works with project team members and PMO to proactively manage risks and client expectations through all phases of project implementation.
• Provides solution architecture and design consulting services.
• Participates in presales activities including introductory calls, product

demonstrations, scope/deliverable/milestone identification, project estimation and

proposal review.

• Collaborates with the sales team to effectively transition new clients into consulting practice. Instrumental in transitioning completed client projects to AMZUR INFOTECH Customer Care team for ongoing support.
• Collaborates with Project Managers and Account Executives to remedy client

satisfaction issues that may occur during engagement serving as an escalation point when required.

• Continuous mentoring of Consulting Managers and all levels of consulting resources to define career path and achieve personal/professional goals. Conducts quarterly

performance reviews.

• Assists with management of AMZUR INFOTECH Partner Program. Fosters

relationship of designated partners and strategizes to obtain adequate training and certification.

• Participates in vertical specific industry events to drive market presence, foster client relationships, and generate/nurture leads.

roadmaps, new functionality and licensing models.

• Organize User conference presentations to demonstrate AMZUR INFOTECH

knowledge and expertise in designated areas.

• Timely completion

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