![Test Pro](https://media.trabajo.org/img/noimg.jpg)
Online Course Coordinator
hace 2 semanas
Who are we?
We are an educational company. At Test Pro we help people master a successful IT profession and find a dream job. We have over 2000 satisfied graduated students.
Our employees are situated in different countries: USA, Russia, Ukraine, Kazakhstan, Canada, Belarus. We are united by a common goal and love our work
At the moment we are looking for an Online Course Coordinator to enhance our team.
This job will definitely suit you if you:
- Have 2+ years of work experience as an online course coordinator;
- Have experience working with metrics (NPS, student feedback, retention, alumni statistics) and know how to enhance them;
- Have an analytical mind and are ready to systemise big amounts of data;
- Know how to effectively coordinate the team (of instructors) and maintain a high level of motivation;
- Enjoy working with people, have a high level of empathy and excellent communication skills we are looking for a person who will enjoy working with our students and will be genuinely willing to help them with all the issues;
- Have experience working with CRM system, Zoom and LMS;
- Have an excellent command of English;
- Be available at 7.30am PST and 6pm PST.
What you will be doing:
- Controlling the launch and further success of the course (creating a course in LMS, composing course schedule, distributing LMS resources, creating class links in Zoom, composing course questionnaires, etc.);
- Course management: controlling course feedback, NPS, LMS comments in order to indicate and improve weak parts of the process;
- Methodology: together with course authors make corrections to course content;
- Coordinating the work of and closely communicate with homework review associates;
- Communication with course instructors: coordinating work schedule, giving access to course materials, participating in hiring/onboarding process;
- Maintaining a high level of student satisfaction.
What we offer:
- 100% remote work you decide where to work from;
- Fulltime position (PST time zone);
- Constant development with unlimited growth opportunities.
Pay:
Up to $1,750.00 per hour
Experience:
Online Education: 2 years (required)
- student support: 2 years (required)
Language:
- English (required)
- Russian (preferred)
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