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Senior UX Researcher
hace 4 meses
What you will do
- Plan and carry out generative and evaluative research to inform future product work;
- Combine qualitative and quantitative data usability testing, JTBD interviews, openended "show me how you use it" interviews, simple and advanced surveys, card sorting, A/B testing, UX analytics, etc;
- Screen, recruit, and schedule research participants to get the right attitudinal and behavioral findings;
- Create, iterate, and outline on characteristics, needs, and requirements of relevant personas for product development; evaluate personas appropriately with endusers;
- Interpret results and present findings to key stakeholders through impactful visuals and actionable research reports; conduct followup research to determine the success of solutions;
- Collaborate with other researchers, UX designers, PMs, and engineering to ensure research translates into business impact;
- Address scope creep through change order management in a proactive manner;
- Mentor and coach junior UX researchers and newcomers on the team;
- Be available primarily for US Central business schedule, but may need to overlap with partners in APAC and EMEA.
Must haves
- Commercial experience in UX Researcher or Usability Engineer roles, middle and senior levels;
- Excellent written and verbal communication skills, such as providing effective stakeholder presentations and facilitating workshops;
- Experience implementing User-Centered Design processes within an Agile delivery organization;
- Ability to perform foundational, formative, and evaluative research tasks throughout the design process;
- Ability to formulate answerable practical research questions and prioritize them across multiple research streamlines;
- Attention to detail and mastery of information design;
- Ability to invent custom methodology for persona development focused research if an existing research method doesn't provide product teams value;
- Experience with remote tools to conduct a research study such as UserTesting, , Qualtrics, Optimal Workshop, Figma, Miro, LucidSpark, LucidChart, Dovetail, Github, Jira;
- Ability to work both independently and in a team;
- Strong interpersonal skills with the ability to collaborate effectively with individuals and crossfunctional teams that are geographically dispersed;
- A strong desire for creative problemsolving with a positive attitude;
- Understanding of usercentered design principles, traditional design principles, and understanding of UX and interactive design trends.
Nice to haves
- Bachelor's or MS in a human behavior related field, for example, fouryears accredited institution in Anthropology, Human-Computer Interaction (HCI), Human Factors (Industrial Engineering), Psychology, or Sociology;
- Equivalent and demonstrable work experience if there is no academic background.
The benefits of joining us
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Professional growth
Accelerate your professional journey with mentorship, TechTalks, and personalized growth roadmaps
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Competitive compensation
We match your ever-growing skills, talent, and contributions with competitive USD-based compensation and budgets for education, fitness, and team activities
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A selection of exciting projects
Join projects with modern solutions development and top-tier clients that include Fortune 500 enterprises and leading product brands
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Flextime
Tailor your schedule for an optimal work-life balance, by having the options of working from home and going to the office - whatever makes you the happiest and most productive.
Job Types:
Full-time, Contract
