Reporting Specialist

hace 2 semanas

Buenos Aires, Argentina VirginPulse A tiempo completo

Overview:

Now is the time to join us


At Virgin Pulse we value and celebrate diversity and we are committed to creating an inclusive environment for all employees.

We believe in creating teams made up of individuals with various backgrounds, experiences, and perspectives. Why? Because diversity inspires innovation, collaboration, and challenges us to produce better solutions. But more than this, diversity is our strength, and a catalyst in our ability to #changelivesforgood.

Responsibilities:

Who are you?


Do you have a background, experience or pure passion for health and wellness? Do you get excited about analyzing data and problem solving? Virgin Pulse is looking for a Reporting Specialist on the Client Operations team to handle the initial setup and automation of standard reporting requests from clients.

Collaborate closely with Implementation, Account Management, Client Delivery, and other Operations teams to ensure reporting provided meets client needs.

In this role you will wear many hats, but your knowledge will be essential in the following:

  • Maintain a strong working knowledge of Virgin Pulse products.
  • Maintain a strong working knowledge of Virgin Pulse reporting capabilities.
  • Work with Implementation, Account Management, Client Delivery and VAR Account Management to understand client reporting needs.
  • Triage reporting requests submitted to determine if the request can be support and automated in MicroStrategy. Route requests that cannot be supported via standard reporting in MicroStrategy to DSR.
  • Collaborate with Integrations and DSR teams to ensure standard reporting requests can be accommodated based on the client's eligibility data and data available in MicroStrategy.
  • Build standard reports in MicroStrategy to match agreed upon requirements and setup automated jobs to deliver reports to the client on the agreed upon cadence.
  • Make updates to existing reports based on change requests made by clients.
  • Engage in detailed analysis of data discrepancies to determine the source and resolution of errors.
  • Respond to and resolve routine requests and questions.
  • Develop, implement, and enhance processes to drive overall performance of standard reporting.
  • Perform additional duties as requested.
  • You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in._

Qualifications:

What you bring to the Virgin Pulse team

In order to represent the best of what we have to offer you come to us with a multitude of positive attributes including:

  • Bachelor's degree in Business/Statistics/Information Science, or equivalent, in related discipline.
  • 35 years of professional work experience in data management, information systems, data analytics.
  • Willingness to learn new tools that manipulate, analyze and visualize data.
  • Strong knowledge of MS Office suite, especially Excel, PowerPoint, and MS Project.
  • Experience with MicroStrategy preferred.

You also take pride in offering the following Core Skills, Competencies, and Characteristics:

  • Strong technical aptitude
Excellent interpersonal and writing skills.
Strong organizational skills and detail orientation.
Required to work cross functionally with co-workers and with external channel partners.
Ability to work independently as well as part of a team.
Solid analytical and problem-solving skills.
A high level of professionalism and positive work behavior.

**Why work at Virgin Pulse?

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