Finance Operations Associate
hace 1 semana
We help the world run better
The Finance Operations team is looking for a Network Collections Analyst to facilitate day to day collections for the Supplier Membership Program of the SAP Business Network.
Through a single connection, the SAP Business Network provides organizations with the capabilities they need to ensure seamless transactions, strengthen existing buyer-supplier relationships, find new business opportunities, and generate bottom-line savings—allowing them to realize true e-Commerce success.
The Network Collections Analyst assists in the collection aspects of the SAP Supplier Membership Program, including:
- Maintaining strong customer focus always
- Direct interaction with customers to drive the collection of outstanding receivables
- Effective problem solving of customer inquiries as it relates to payment of outstanding receivables
- All other duties as assigned
Basic Minimum Qualifications:
- University studies
- Intermediate Microsoft Office (specifically Excel, Outlook, Power point and Word)
- Strong Portuguese speaking capabilities
Preferred Knowledge and Experience:
- Related collections, Finance or customer support experience
- Sales experience or experience interacting with customers
- Experience using a customer relationship management tool (CRM tool)
- Knowledge of the procure to pay business process from purchase requisition to payment
- Interpreting Information and Analysis
- Customer Focus
- Capability Positioning
- IT Principles and Data Security
- Quality Focus
- Results-Driven
- Self-Development
- Teamwork and Collaboration
Competencies and Personal Attributes:
- Attention to Detail Active Listening
- Oral and Written Communication
- Handling Objections
- Interpreting Information and Analysis
- Customer Focus
- Capability Positioning
We build breakthroughs together
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best.
At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.
We ultimately believe in unleashing all talent and creating a better and more equitable world.EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Requisition ID:
|
Work Area:
Finance |
Expected Travel: 0 - 10% |
Career Status:
Graduate |
Employment Type:
Regular Full Time |
Additional Locations:
#LI-Hybrid.
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