Process Consultant

hace 2 semanas

Buenos Aires, Argentina Cognizant A tiempo completo

At #Cognizant, we have an ideal opportunity for you to be part of one of the largest companies in the digital industry worldwide. A company where we look for people who contribute new ideas, experiencing a dynamic and growing environment. At Cognizant, we promote an inclusive culture where we value different perspectives.
We are currently looking for a
Process Consultant to work a global multidisciplinary high performance team.

What you ́ll do?
You will be part of a global team, and a leading U.S company specializing in technology.

You will be the person in charge of driving a Service Desk processes for the operations planning to maximize the area performance and productivity.


What do we value?
People with initiative and responsibility, who have good diction and excellent treatment with the client. We will assess those who have a technical profile or related experience in the role.

Key Responsibilities

  • Lead processes transformation and tools continuous improvements to optimize productivity
  • Communicate project status, process standards and changes, and issues to workarounds, clearly to business and operations support team
  • Collaborate with operational teams and business stakeholders to gather business requirements, supporting the design of new or improved processes of moderate complexity, and understand business/customer impacts
  • Analyze performance and productivity data and assist in preparing slides for QBRs, or other Support/leadership presentations

Necessary skills and experience required:

  • Process Specialist with 6+ years of experience in business change and full scope project management skills.
  • Experience driving Service Desk Process from initiation to closing.
  • Able to work in a fastpaced environment with changing priorities.
  • Strong Communicational and Great Documentation skills
  • Experience with Six Sygma.
  • Advanced Level of English

Why Cognizant?

  • A career in one of the largest and fastest growing IT services providers worldwide.
  • Ongoing support and funding with training and development plans.
  • Opportunity to work for leading global companies.
  • Our work environment is diverse, collaborative and inclusive. We create conditions for everyone to thrive.
  • A highly competitive salary and great benefits, such as OSDE for you and your primary family group, annual bonus and many other benefits that we are going to share during the selection process.

Location:
Almagro, CABA.

Shift:
Full time

Are you ready?

Join our team

Employee Status :
Full Time Employee

Shift :
Day Job

Travel :
No

Job Posting :
Mar

**About Cognizant

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