Concur Contracting Specialist

We help the world run better

Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now

EXPECTATIONS AND TASKS

We are looking for a Concur Contracting Specialist colleague to be part of our Global Concur Contracting Team and work on SAP Concur deals and on tasks related to deal/contract review & structuring, deal support, contract creation, contract validation, reviewing systematized contracts, supporting Regional Sales Executives, and closing cases that come into the Contracts Management Team’s queue. If you are detail-oriented and have excellent communication skills, you will be a good fit to this position.

The Global Concur Contracting team supports Sales Executives globally (APJ, EMEA, Americas) and is part of the Global Commercial Finance (GCF) Cloud Incubation CoE which supports Concur, Callidus and OEM LoBs. The GCF Cloud Incubation CoE is a critical pillar within the GCF Commercial CoE, which provides deal support for cloud deals.

Daily tasks:

• Create contracts based on standard templates for SAP Concur existing and potential new customers: Responsible for drafting, modifying, updating, and finalizing contracts, including new and add-on business for Standard, Professional, Premium and No-Edition implementation customers. The team processes contracts for Small & Medium Business (SMB) and large corporations.
• Manage a variety of commercial contracts/requests in accordance with company policies and procedures, applicable laws, and customer requirements.
• Contract Validation: Review and validate contracts for accuracy of terms, products, pricing, promotions and contract information per company policies and procedures.  
• Internal Customer Support/Administration: Assist with contract cancellation and contract amendments for non-revenue generating issues (Terminations, Swap of services, etc.).
• Answering internal queries from Regional Sales Executives regarding customer’s contracts.
• Anticipate issues and initiate actions to resolve them using professional judgment and concepts, company policies and procedures.
• Review proposed deals submitted by Account Executives.
• Work closely with other internal departments and stakeholders from Billing, Deals Desk, Field Services, Product Marketing, Legal, Commercial, and Implementation etc.
• Drive efficiency and process improvements. Support on projects, reporting and monitoring activities.
• Active month-end, quarter-end, and year-end close to the sales community in a highly dynamically driven environment.
• Some involvement in deal support/deal approval would be required.
• Additional tasks as may be directed by Manager.

EXPERIENCE AND REQUIREMENTS

• Preferably at least 1 year experience with contract creation and drafting.
• Preferably working experience with Shared Service Centre and Center of Expertise organizations.
• Experience with Salesforce/SAP systems is a plus.

 EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

• Advanced written and spoken English skills. German, French, Portuguese, or any other language are a plus.
• Excellent communication skills is a must.
• Strong team player, proactive mindset and "can do" attitude
• Extremely detail and customer-oriented, organized, proactive and with strong follow-up skills.
• Ability to multitask, prioritize and solve problems with little direct supervision.
• Good command of MS Office (Excel, Word and Outlook).
• Able to work within a global team environment effectively, as well as function independently.
• Ability to remain flexible in a fast paced and rapidly changing environment.

We build breakthroughs together

SAP innovations help more than 400,000 customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with 200 million users and more than 100,000 employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, we build breakthroughs, together.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

EOE AA M/F/Vet/Disability:

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.
Successful candidates might be required to undergo a background verification with an external vendor.

Requisition ID: 388102  | Work Area: Finance  | Expected Travel: 0 - 10%  | Career Status: Professional  | Employment Type: Regular Full Time   | Additional Locations: #LI-Hybrid.